Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
CHARITY ASANTE ADDO

CHARITY ASANTE ADDO

Kingston-Upon-Hull,Yorkshire

Summary

Personal Profile Statement A highly competent, motivated and enthusiastic Receptionist with in Customer Service and secretarial roles, as well as working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Currently looking for a suitable position with a reputable and ambitious company .

Overview

2024
2024
years of professional experience

Work history

Care/Support Worker

Caritas Care solutions
Melton
1 1 - Current
  • Assist with basic needs such as;
  • Providing Personal Care
  • Meal preparation
  • Administering medications
  • Housekeeping
  • Provide Companionship.

SUPPORT WORKER

01.2020 - 01.2023
  • Assist with basic needs such as;
  • Meal preparation
  • Administering medications
  • Provide Companionship.

RECEPTIONIST

01.2011 - 01.2020
  • Working within a reception environment providing a telephone answering, admin and reception service as well as organizing the post, welcoming visitors and providing hospitality towards guests and clients
  • Duties:
  • Answering all incoming calls / emails and re-routing them to relevant parties
  • Meeting and greeting visitors ensuring they are signed in and inducted
  • Opening, distributing, collecting and taking the post
  • General administration duties, photocopying, filing etc
  • Dealing with any enquiries at the reception
  • Data entry onto internal systems
  • Reporting any problems to the office manager
  • Dealing with car park requests and hospitality requirements
  • Ensuring that the reception area is tidy and clutter free
  • Monitoring stationary stock and reordering when required
  • Operating a computer system and switchboard.

SECRETARY

01.2009 - 01.2011
  • Responsible for providing secretarial and administrative support to all parts of the business
  • Duties
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Compose, type, and distribute meeting notes, routine correspondence, and reports
  • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Mail newsletters, promotional material, and other information
  • Maintain scheduling and event calendars
  • Make copies of correspondence and other printed material
  • Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

RECEPTIONIST

01.2008 - 01.2009

Education

BSc (Hons) - Human Resource Management

University College Of Management Studies
2014

Diploma - marketing

Institute Of Management Studies
2006

Skills

  • Highly Respectful and reliable
  • Patience and emotional resilience
  • Enjoy helping people
  • Good Communicator and Listener
  • Able to adapt and stay calm in challenging situations
  • Smart, presentable appearance
  • Self-motivated, proactive & hardworking
  • Accept and adhere to the need for strict confidentiality
  • Ability to work with others
  • Personal Abilities
  • Great decision making
  • Great attention to detail
  • Can work under little or no supervision
  • Punctual and Reliable

Languages

English
Fluent

Timeline

SUPPORT WORKER

01.2020 - 01.2023

RECEPTIONIST

01.2011 - 01.2020

SECRETARY

01.2009 - 01.2011

RECEPTIONIST

01.2008 - 01.2009

BSc (Hons) - Human Resource Management

University College Of Management Studies

Diploma - marketing

Institute Of Management Studies

Care/Support Worker

Caritas Care solutions
1 1 - Current

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CHARITY ASANTE ADDO