Chante Riffel
Strand
Summary
Aspiring educator pursuing a Bachelor of Education in Intermediate Phase, equipped with strong skills in administration, data management, and learner support. Experience includes serving as a lecturer's assistant, facilitating academic tasks, and enhancing structured learning environments. Committed to fostering student success through simplified concepts and effective use of digital platforms for blended learning. Demonstrates reliability, organization, and a strong desire for professional growth within educational settings.
Overview
7
7
years of professional experience
Work History
Payroll Administrator
Clicks Group Head Office
07.2025 - 04.2026
- Maintained accurate records of employee pay structures and personal data.
- Documented employee overtime and calculated correct payment rates.
- Maintained confidentiality of payroll information, upholding strict data protection standards to safeguard employee privacy.
- Processed and input new employee information onto payroll system with required bank details, national insurance numbers and salary values.
- Reviewed approved hours to verify payment accuracy.
- Collected employee time information from employees or supervisors and validated information.
- Liaised with HR department to update employee records, ensuring accurate reflection of leave, benefits, and salary adjustments.
- Processed sick leave, maternity leave and bereavement forms and maintained related files.
- Managed payroll inboxes, providing timely responses to queries and escalating issues to HR as required.
- Supported HR with new hire functions, adding employee information to company databases,
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Handled employee queries regarding pay, tax codes, and deductions, providing clear, informative responses to promote understanding.
- Assisted with adjustments to payroll deductions and employee tax information.
- Handled data relating to additional ad hoc payments for bonuses, commissions and overtime hours.
- Managed and resolved payroll discrepancies, providing timely corrections to guarantee accurate payments.
- Executed employee contract adjustments to reflect promotions or wage increases.
- Conducted thorough audits of payroll accounts to identify and rectify any errors, maintaining compliance with financial policies.
- Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.
- Served as main point-of-contact for employee payroll and benefits enquiries, clarifying enrollment periods and wage discrepancies.
Employee Benefits Administrator
Clicks Group Head Office
09.2023 - 06.2025
- Conducted regular audits on benefit schemes to maintain compliance with government regulations.
- Scanned and filed employee contracts, documentation and other records.
- Coordinated annual benefits open enrolment period, ensuring clear communication and deadlines were met.
- Handled human resources matters with discretion and ib/mmediately escalated high level issues to upper management for remediation.
Payroll Compliance Clerk
Clicks Group Head Office
05.2022 - 08.2023
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
- Handled confidential documents, ensuring secure filing and retrieval as per compliance regulations.
- Processed invoices, receipts, payments, and other financial transactions with accuracy to maintain financial records.
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.
- Processed large amounts of data and independently resolved discrepancies.
HR Intern
Clicks Group Head Office
11.2019 - 05.2021
- Assisted in the recruitment process by screening CVs, arranging interviews, and communicating with candidates.
- Created complete records for new hires.
- Documented interviews and candidate correspondence.
- Offered assistance throughout recruitment processes.
- Organised documentation for recruitment and onboarding procedures.
- Maintained accurate, well-organised company records.
- Worked well under pressure to deliver positive, professional HR support.
- Coordinated new employee onboarding sessions to facilitate smooth integration into the company.
- Checked candidate criteria against job posting benchmarks, categorising eligibility.
- Maintained confidential HR records, including contracts and personal details, with utmost discretion.
- Assisted in payroll administration, verifying accuracy of timesheets and payment calculations.
- Provided administrative support for HR events, such as career fairs and staff appreciation events.
- Conducted exit interviews, providing valuable feedback for organisational improvement.
- Maintained strict confidentiality of digital and physical records.
- Managed the internship programme, from recruitment to providing mentorship and evaluation.
- Collaborated well with colleagues and candidates to support team KPI achievement.
- Organised staff training sessions, liaising with external trainers to enhance skill development.
- Manipulated data for HR presentations using advanced abilities in Google Sheets and Excel.
Lecturer's Assistant
Boland College
02.2019 - 09.2019
- Mentored students to support achievement of target grades.
- Used diverse teaching methods, including lectures, presentations and class activities to deliver curriculum.
- Developed tests and materials to assess and promote student learning objectives.
- Prepared and adapted teaching materials including handouts, booklets and assessment papers to foster and support learning progress.
- Responded to student enquiries and concerns to undertake action and suggest alternative avenues of support.
- Marked and graded homework, assignments, papers and tests, providing constructive feedback to improve learning development.
- Held regular student meetings to communicate strengths, weaknesses and areas for learning development.
- Maintained office hours to offer additional support, addressing students' academic concerns and fostering a supportive learning environment.
- Encouraged students to ask challenging questions and thoroughly examine subject material.
Education
Bed in Intermediate phase
Two Oceans Graduate Institute
01-2029
Higher National Diploma - Human Resource Management
Boland College
01-2021
Grade 12
Gordon High School
01-2013
Skills
- Learner support and classroom assistance
- Blended learning and LMS navigation
- Data capturing and progress tracking
- Communication and interpersonal skills
- Time management and attention to detail
- Team collaboration and initiative
- Microsoft Office Suite
- SAP payroll and HR systems
- Adaptability with new LMS platforms
References
Available upon request
Timeline
Payroll Administrator
Clicks Group Head Office
07.2025 - 04.2026
Employee Benefits Administrator
Clicks Group Head Office
09.2023 - 06.2025
Payroll Compliance Clerk
Clicks Group Head Office
05.2022 - 08.2023
HR Intern
Clicks Group Head Office
11.2019 - 05.2021
Lecturer's Assistant
Boland College
02.2019 - 09.2019
Bed in Intermediate phase
Two Oceans Graduate Institute
Higher National Diploma - Human Resource Management
Boland College
Grade 12
Gordon High School