Chante Lawrence

I play a key role in supporting the five Partners and wider European Search team by providing high-level administrative assistance and ensuring smooth day-to-day operations. I provide excellent organisation skills, strong attention to details and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

- Provide administrative and executive support to Five Partners and the wider European Search team as required.

- Manage complex diaries, including scheduling internal and external meetings.

- Coordinating meetings, calls and video conferences across multiple time zones.

- Coordinate and book events and team socials.

- Support recruitment coordination activities such as interview scheduling and onboarding logistics.

- Act as the first point of contact for visitors, greeting guests and ensuring a professional and welcoming environment.

- Undertake ad-hoc administrative tasks to support the wider business.

• As the Senior Workplace Coordinator at Croud, a global digital marketing agency, I was responsible for managing and enhancing the day-to-day operations and long-term functionality of the office environment. I played a key role in fostering a productive, inclusive, and engaging workplace culture that supported both in-office and hybrid employees.
• Key Responsibilities:
• Oversaw all aspects of office management, including facilities, supplies, health and safety compliance, vendor coordination, and space planning.
• Acted as the first point of contact for all workplace and facilities-related matters, ensuring a smooth and professional experience for employees, clients, and visitors.
• Led office improvement initiatives, including workplace design, ergonomic setups, and sustainability practices to support employee wellbeing and environmental goals.
• Partnered with People & Culture, IT, and senior leadership to ensure seamless onboarding and offboarding processes, including desk allocation, access, and equipment distribution.
• Coordinated company events, team-building activities, and wellness programs to enhance employee engagement and workplace satisfaction.
• Managed budgets for office supplies, maintenance, and events while ensuring cost-effectiveness and high standards of service.
• Supported business continuity planning, including hybrid working logistics and emergency response procedures.
• Key Achievements:
• Successfully rolled out a full DSE Assessment for the whole company. DSE Qualified within my first month.

• Office Management
• Answering, screening and forwarding incoming phone calls
• Be the first point of contact for clients, visitors, suppliers, deliveries arriving at the studio's reception
• Deliver in front of the house hosting client meetings including the organisation of refreshments and presentation documents
• Maintaining stock of stationery / studio supplies/sort and distribute post
• Maintaining high levels of studio housekeeping – ensuring the studio is always clean and tidy and conference room is prepared for meetings
• Manage studio/office building repairs and improvement works, ensuring that works are carried out in an efficient manner with minimum disruption to the day-to-day operation of the office
• Assist in the monitoring and updates of all office policies (SOP) and procedures to ensure the studio runs efficiently and effectively
• Creating excel trackers – office budgets, unregistered visitors, dog policies and under 16’s work experience policies
• Creating visitor passes
• Onboarding and offboarding of employees
• Booking and setting up meeting rooms using a booking system
• Facilitated engaging team-building activities, aligning with corporate objectives, to foster a collaborative company culture.
• Booking international travel for MD’s and booking couriers/taxis/hotels
• Trained Fire Marshal & First Aider
• Event Management
• Oversee and manage all aspects of food and beverage operations for events, guided by the Event Manager.
• Coordinate room set up and breakdown according to event requirements
• Attend weekly event meetings.
• Collaborate with the facilities and IT/AV teams as needed
• Manage catering inventory and order supplies as needed
• Coordinate vendor payments and maintain records of costs for all food and beverage orders, with support from the Event Manager.
• Supervise external event support staff and ensure health and safety standards are maintained.
• Coordinate meeting room bookings
• Provide reception coverage for hospitality manager as required
• Diary Management and additional admin
• Support to directors and EA’s – diary management and ad hoc duties when required
• Updating the agency calendars with VIP meetings and events
• Sorting the agency inbox, handling any emails and calls.
• Organising documentation for potential client pitches for design team
• Checking the inbox and writing emails on behalf of a MD , creating potential client meetings
• Trained on CCure systems and EMS
• Working with all Microsoft offices including teams

• Completing administrative tasks like filing office expenses.
• Keeping basic office supplies like pens stocked and accessible to visitors
• Signing in visitors and supplying them with visitor’s badges
• Arranging and setting up for catering for meetings and daily office use
• Providing customer support
• Managed daily site openings and closures efficiently.
• Trained in Salesforce and worked with Google suite
• Managed calendars for senior staff, scheduled appointments.
• Monitored email inboxes, prioritising messages and responding on behalf of managers when appropriate.
• Assisted in the onboarding process for new employees, providing orientation and necessary resources.
• Coordinated meetings, prepared agendas, and distributed minutes to enhance team communication.
• Coordinated travel arrangements, including flights and accommodation, for executives attending international conferences.
• Liaised with clients and suppliers, fostering positive relationships and facilitating smooth operations.

• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant using CRM
• Assist customers with answers to queries via emails and calls, and proffer solutions to issues within my capacity
• Collaborate with other staff and the management to ensure that customer complaints are properly dealt with in a timely manner
• Keep clear records of payments received and make detailed notes of balance payments
• Check the restaurant’s emails and respond to them; accordingly, draw the attention of management
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints
• Full responsibilities of the OpenTable reservations application for bookings
• Proactively work towards daily target for the business
• Oversee the staffing levels - Rota’s and holiday management
• Reviewed reservations on the restaurant database systems

• Aid in performing managerial duties, working directly with the manager.
• Managed store operations at both opening and closing times.
• Set up till floats for opening and closing of the store
• Responsible for daily takings to banked according to policy
• Filling expenses, no sales receipts and cash movement logs
• Order and allocated what stock are vital for the store’s daily deliveries and occasionally liaise with suppliers/contractors
• Responsible for doing exchanges and returns
• Managed a team of 6 store advisors including the rotas and holidays.
• Daily and weekly checks of forecast Identify trends in the sale reports during seasonal sales
• High standards of customer service for the brand’s clientele and handling customers’ enquiries
• Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision
• Drive store sales and profit plan and take action to maximize performance
• Aim to exceed store sales targets and KPIs through clear and effective communication to your team
• Maximize all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiative

• Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels
• Stimulated critical thinking through effective questioning
• Planned and organised classrooms that consistently facilitated positive learning experience
• Inspired pupils to engage in and explore new concepts related to course content
• Gained exposure to different school settings and teaching roles
• Evaluated students using standardized criteria to determine abilities and learning needs
• Advised, criticized and encouraged students to develop abilities

• Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels
• Stimulated critical thinking through effective questioning
• Planned and organised classrooms that consistently facilitated positive learning experience
• Inspired pupils to engage in and explore new concepts related to course content
• Gained exposure to different school settings and teaching roles
• Evaluated students using standardized criteria to determine abilities and learning needs
• Advised, criticized and encouraged students to develop abilities

• Tower Bridge