CHANTAL MALIAGO POUGOUE
leeds,West Yorkshire
Summary
Dedicated healthcare professional with extensive experience in providing compassionate care and support. Proficient in medication management, personal hygiene support, and physiotherapy assistance. . Adept at maintaining a person-centred approach while ensuring community integration and promoting health maintenance. with a strong emphasis on ethical judgement and respectful communication. Committed to enhancing patient well-being through proactive initiative, stress resilience, and calm under pressure.
Compassionate Live-In Professional Home Carer with history of creating comfortable and supportive environment for clients. Known for fostering trust and building meaningful relationships through attentive and personalised care. Skilled in managing daily routines, administering medications, and providing emotional support, leading to improved client well-being and satisfaction.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Live-In professional home carer
self employer
Derby, Derbyshire
07.2020 - Current
- Followed client treatment plans
- Fed clients with severe limitations
- Maintained a clean living environment to improved patient health.
- Provided emotional support through active listening and empathetic conversations fostering a positive atmosphere around the client.
- Upheld high standards of hygiene when preparing food or handling medication for secure treatment delivery.
- Kept detailed records of care activities, condition changes and treatment
- Involved clients in decisions making
- Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
- Offered companionship to clients
- Supported clients and families through difficult emotional times
- Performed housekeeping duties like laundry, cleaning, dishwashing, making beds regularly for an organised home environment.
- Demonstrated ability to handle emergency situations effectively whilst remaining calm under pressure.
Senior care assistant
NHS/ Agency
Leeds, west yorkshire
12.2013 - 07.2020
- Facilitated social activities for stimulation and engagement of residents.
- Updated families regularly on patient progress and treatment plan changes.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Collaborated with additional care providers to ensure seamless patient support.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Adapted to service users' needs and requests to maintain personalised care.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained confidentiality and compliance standards for optimised patient care.
- Applied positive customer service approach to increase satisfaction levels.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Education
Master of Science/Public Health and Health promo - Public Health and Health promotion
Leeds Beckett University
Leeds 01.2023 - 11.2024
Foundation Degree in Arts - Health and Social care
Leeds Metropolitan University
Leeds 09.2019 - 09.2021
NVQ Level 3 - Health and Social care
Leeds City College
Leeds 09.2014 - 09.2015
Skills
- Emotional intelligence
- Personal hygiene support
- Positive attitude
- Nursing skills
- Compassionate
- Proactive initiative
- Mental health awareness
Affiliations
- Walking ,reading ,music and dance
Languages
English
Fluent
French
Native
Timeline
Master of Science/Public Health and Health promo - Public Health and Health promotion
Leeds Beckett University
01.2023 - 11.2024
Live-In professional home carer
self employer
07.2020 - Current
Foundation Degree in Arts - Health and Social care
Leeds Metropolitan University
09.2019 - 09.2021
NVQ Level 3 - Health and Social care
Leeds City College
09.2014 - 09.2015
Senior care assistant
NHS/ Agency
12.2013 - 07.2020
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