Summary
Overview
Work history
Education
Skills
Timeline
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Chantal Stephens

Bury St. Edmunds,Suffolk

Summary

Professional PA familiar with all the demands of a Personal Assistant with added clerical skills , accounting procedures and record management requirements. Positive, upbeat and dependable with a kind and caring approachable nature. Looking for a new role with the opportunity to make a lasting impact.


Overview

23
23
years of professional experience

Work history

Private Personal Assistant

HNWI (Beauty Industry)
01.2021 - Current
  • Diary Management
  • Personal expenditure management
  • Plan and manage travel arrangements, including hotel bookings, airport transfers, personal detailed arrangements.
  • Household recruitment process.
  • Implemented record management procedures.
  • Priority management
  • Childcare
  • Confidentiality and discretion is paramount at all times.

Private Personal Assistant

HNWI
09.2019 - Current
  • Controlled household inventory and purchases,
  • Created home office filing system
  • Staff recruitment and staff management
  • Provided comprehensive personal and household management for a HNWI
  • Maintained all office files, both electronic and hard copies.
  • Received and screened high volume of internal and external communications.
  • Confidentiality and discretion is paramount at all times.

PA / Racing Secretary

NTF Race Horse Trainer
Newmarket, Suffolk
08.2015 - Current
  • PA/ Racing Secretary Private PA to established Racehorse Trainer and his family.
  • Diary management professional/personal
  • Travel management
  • Liaising and supporting HNW individuals , celebrity's and sporting personalities
  • Client professional and personal support.
  • Business management
  • Recruitment
  • Social media & advertising
  • Liaising with Jockey agents and making bookings.
  • 24/7 flexibility
  • Raceday event planning
  • Attending important social and racing events
  • Transport and Vehicle management
  • Risk assessments for the business
  • Confidentiality and discretion is paramount at all times.



Property Division Property & Audit Administrator

Greene King Pub Company
Newmarket, Suffolk
03.2002 - 08.2015
  • Working to provide a national team of House Managers, BDM's and Op's Directors with an efficient service keeping a positive customer experience as top priority.
  • Keeping track of capital spend, vetting of contractors, service agreements, invoicing, daily ownership of data input of key performance indicators, maintenance reports, route cause problem solving aiming to achieve annual cost saving initiatives.
  • Part of a team working on large renovations and new build projects.
  • Liaising and communicating with contractors


Education

GCSE -

Samuel Ward
1996

Greene King
2003

Racing Secretary & PA

British Racing School
2015

British Racing School
2016

- Leadership -

BHA
2019

Skills

  • Dairy management
  • Organisational skills and the ability to multitask
  • Computer literate
  • Communication skills
  • Personal travel arrangements
  • Staff recruitment & management
  • Insurance renewals
  • Household administration
  • Event coordination
  • Personal shopping
  • Full UK driving license
  • Contact list management
  • Database organisation
  • Record-keeping and bookkeeping
  • Electronic file management
  • Discretion and trustworthiness
  • Confidentiality

Timeline

Private Personal Assistant

HNWI (Beauty Industry)
01.2021 - Current

Private Personal Assistant

HNWI
09.2019 - Current

PA / Racing Secretary

NTF Race Horse Trainer
08.2015 - Current

Property Division Property & Audit Administrator

Greene King Pub Company
03.2002 - 08.2015

GCSE -

Samuel Ward

Greene King

Racing Secretary & PA

British Racing School

British Racing School

- Leadership -

BHA

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Chantal Stephens