CHANTAL AROSIO

Central Purchasing Administration for Belgian

• Process high volumes of transactions including purchase requisitions, purchase orders, price updates, delivery confirmations, and supplier queries.
• Raise and manage POs in SAP, ensuring accuracy and compliance with internal controls.
• Request quotes, compare offers, update pricing, and coordinate delivery schedules.
• Investigate non-standard issues, identify root causes, and escalate findings to line management.
• Provide clear and timely responses to internal customers, suppliers, and plant teams.
• Support team members by sharing process knowledge and best practices.
• Contribute to continuous improvement by identifying inefficiencies and proposing solutions.
• Consistently meet personal processing targets and service level expectations.

• Managed all purchasing activities: supplier selection, stock control, cost monitoring, and order planning.
• Oversaw budgeting, cashflow, and operational administration.
• Ensured compliance with hygiene and safety standards.
• Built strong customer relationships and maintained service quality.
• Negotiated with suppliers and monitored stock levels and costs.

• Managed a team of 10 advisors in a sales-driven environment, ensuring performance, compliance, and quality standards.
• Investigated operational issues and implemented corrective actions.
• Coordinated HR processes including recruitment and training.
• Ensured adherence to procedures and regulatory requirements.
• Oversaw operational performance, coaching, and compliance.

• Managed and developed a team of 22 advisors in a digital banking environment.
• Ensured operational planning, performance optimisation, and customer service quality.
• Oversaw compliance with banking procedures and digital service standards.
• Management of a high-profile client portfolio.

• Management of a high-profile client portfolio.