Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Chanise Victoriano

Chanise Victoriano

London,Essex

Summary

Batchelor In business and management, an experienced administrative assistant with training in a wide range of office administration tasks.

I lived for a couple of years in South Korea, one year as a student exchange and one year working in the business field, gaining experience and knowledge about the Asian market, which is a field that I’m very interested in and aiming to work with in the future.

Organised and dedicated Administrative Assistant with a proven track record of exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Self-motivated work ethic with the ability to perform effectively in an independent or team environment.

Energetic, results-oriented team player eager to bring strong administrative skills to a growing company in need of top-level support.

Overview

7
7
years of professional experience

Work history

bar supervisor/ assistant manager

Eataly London
London
09.2021 - Current
  • Provided friendly and helpful customer service, good product knowledge to customers on key promotions and sales
  • Produced sales reports
  • Carried out stock count and replenishment
  • Assisted managers in compiling and organising materials for meetings.
  • Monitored and updated budget and account records.
  • Acted as the main contact for internal and external clients.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.

Administrative Assistant

Lisbon Pessoa hotel
Lisbon/ Portugal
03.2018 - 05.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Assisted with events and scheduled meetings and conferences
  • Coordinated annual leave requests and daily scheduling
  • Organised large-scale Group events dinners and conferences
  • Ordered office supplies and researched new deals and suppliers.
  • Provided printing, and photocopying scanning support to colleagues.
  • Processed invoices and receipts and organised all the payment records
  • Monitored and updated budget and account records.

Receptionist Assistant

HOTEL CORINTHIA LISBOA, F&B
02.2017 - 03.2018
  • Provided excellent customer service by answering and directing all incoming calls.
  • scheduled appointments and conferences
  • Respond to emails and other enquiries
  • Monitored office supplies inventory, promptly reordering low-stock items to prevent workflow disruptions.
  • Reorganised filing system to reduce file location times.
  • Maintained a warm and welcoming environment for employees and visitors by ensuring the cleanliness of reception and lounge areas.

Education

BBA - Business Administration

Lusófona University of Humanities and Technologies
Portugal
09/2017 - 06/2021

BBA - undefined

Myongji University

Skills

  • MICROSOFT OFFICE, open LCA
  • Visual Basic, Visio
  • Sales monitoring
  • Orienting and training
  • Outstanding customer service
  • Excellent budgetary techniques
  • Department management
  • Operational support
  • Employee performance evaluations
  • Project Management
  • Staff Management

Languages

English
Fluent
Portuguese
Native
Spanish
Advanced
Korean
Advanced
Italian
Upper intermediate

Timeline

bar supervisor/ assistant manager

Eataly London
09.2021 - Current

Administrative Assistant

Lisbon Pessoa hotel
03.2018 - 05.2019

Receptionist Assistant

HOTEL CORINTHIA LISBOA, F&B
02.2017 - 03.2018

BBA - Business Administration

Lusófona University of Humanities and Technologies
09/2017 - 06/2021

BBA - undefined

Myongji University
Chanise Victoriano