Chanikan Damsamran
Bangkok
Summary
Results-driven professional with a proven track record of excelling in various roles. Skilled in both team collaboration and independent work, I demonstrate exceptional punctuality and a commitment to delivering high-quality results. My proactive approach ensures I consistently meet and exceed targets, making me a valuable asset to any organization. Eager to contribute my skills and enthusiasm to achieve shared goals.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
10
10
years of professional experience
Work History
Receptionist
Furama Silom Hotel
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Receptionist
Sweetscottage Academy
01.2022 - 01.2023
- Customer service assistant selling course study program
- Responsible for enrolling prospective students from overseas
Receptionist
Slumber Party Hostel
01.2018 - 01.2019
- Processed all guest check-ins by confirming reservations, assigning rooms, and issuing room keys
- Handled all payment types, including room charges, cash, checks, debit, or credit
- Managed all check-outs, including resolving any late and disputed charges
- Answered, recorded, and processed all guest calls, messages, requests, questions, or concerns
- Provided a high standard of customer service to all guests at all times
State Enterprise Officer
Expressway Authority of Thailand
01.2016 - 01.2018
- Provided customer service over the phone and face-to-face
- Attended events and spoke to potential customers about our products
Administrative Assistant
Tourism Authority of Thailand
01.2015 - 01.2016
- Responsible for checking and confirming companies to join events
- Typed and produced reports or correspondence utilizing word processing and spreadsheets
- Communicated and followed up on tasks with persons outside the organization
Education
BBA - Multimedia Technology
Rajangala University of Technology Tawan-ok
Bangkok Thailand Skills
- Computer skills
- Time management
- Organization skills
- Work coordination
- Microsoft Excel
- Data entry
- Telephone skills
- Innovation and creativity
- Verbal and written communication
- Microsoft outlook
- Customer/Client relations
- Critical thinking
- Information verification
- Microsoft Office Suite
- Office administration
- Professional communication
Personal Information
- Date of Birth: 12/28/92
- Driving License: Yes
Timeline
Receptionist
Furama Silom Hotel
11.2023 - Current
Receptionist
Sweetscottage Academy
01.2022 - 01.2023
Receptionist
Slumber Party Hostel
01.2018 - 01.2019
State Enterprise Officer
Expressway Authority of Thailand
01.2016 - 01.2018
Administrative Assistant
Tourism Authority of Thailand
01.2015 - 01.2016
BBA - Multimedia Technology
Rajangala University of Technology Tawan-ok
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