CHANI GALANDAUER
London
Summary
Driven individual with exceptional organisational skills and keen eye for detail, capable of managing multiple tasks and resolving issues efficiently. A strong background in property management and the housing sector, with a proven track record of delivering high-quality service and results. Strong ability to work collaboratively with teams and clients, utilising excellent communication and problem-solving skills. Poised to make significant impact.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Administrator, Training Coordinator, Team Manager and Operations Manager
Agudas Israel Housing
01.2023 - 01.2025
- Managed rosters and oversaw 70+ healthcare assistants.
- Led staff induction, training, and performance reviews.
- Handled administrative operations for multiple housing facilities.
- Managed operations, including compliance, system implementation.
Learning Support Assistant & Key Worker
Side by Side Special School
01.2020 - 01.2023
- One-on-one support for students.
- Planned and delivered daily teaching sessions.
- Assisted with therapy programs and IEPs.
- Trained in Positive Behaviour Management, First Aid, Epilepsy Awareness, and Read Write Ink.
- Personal care.
End-of-Tenancy Coordinator & Project Manager
BGRS Lettings & Management
01.2019 - 01.2020
- Tenancy management and deposit returns.
- Developed and implemented a management process for HMOs and self-contained units.
- Led a team, conducted site visits, and ensured operational efficiency.
Property Manager
Green Park Housing Association
01.2017 - 01.2019
- Managed a large portfolio of 700+ self-contained units and HMOs.
- Oversaw tenant onboarding, benefit claims, and utility account setups.
- Handled maintenance requests, rent collection, and credit control.
- Coordinated evictions, compliance, and general property management.
Education
Learning Disabled Development, Business Studies BTEC, Event Planning, Information Technology Qualification (ITQ)
BCR Seminary of Gateshead & Gateshead College
Gateshead 01.2015 - 01.2017
GCSEs - Math, English, Geography, Art, Science, IT, History
Beis Malka Girls School
01.2010 - 01.2015
Skills
- Management & Leadership
- Customer Service & Effective interpersonal skills
- Administrative & Organizational Efficiency
- Property & Tenancy Management
- Special Educational Needs (SEN) Support
- IT Proficiency
- Proficient in quickly mastering new skills, systems, and technologies
- Database management: Sleek Tech PM, Omni Ledger, Access, Gemini, Yardi, DocuSign
- Health and Safety Compliance
Timeline
Administrator, Training Coordinator, Team Manager and Operations Manager
Agudas Israel Housing
01.2023 - 01.2025
Learning Support Assistant & Key Worker
Side by Side Special School
01.2020 - 01.2023
End-of-Tenancy Coordinator & Project Manager
BGRS Lettings & Management
01.2019 - 01.2020
Property Manager
Green Park Housing Association
01.2017 - 01.2019
Learning Disabled Development, Business Studies BTEC, Event Planning, Information Technology Qualification (ITQ)
BCR Seminary of Gateshead & Gateshead College
01.2015 - 01.2017
GCSEs - Math, English, Geography, Art, Science, IT, History
Beis Malka Girls School
01.2010 - 01.2015
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