Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chanelle Sargeant

Bristol

Summary

Patient-centred Registered Nurse with a strong foundation in intensive care, seeking to transition into an office-based medical case management role. With hands-on experience in direct patient care, critical decision-making, and working collaboratively with interdisciplinary teams, I have developed a solid skill set in reviewing medical reports, offering medical advice, and managing complex cases. My background has honed my ability to assess patient conditions, provide informed medical recommendations, and collaborate with healthcare professionals across various specialties. These competencies are directly applicable to reviewing medical cases, coordinating with international professionals, and ensuring due diligence for patients on the TRICARE program. I am highly motivated to apply my clinical knowledge to support operational issues related to medical case management and contribute meaningfully to improving healthcare services.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Registered Nurse Intensive Care Unit

Southmead Hospital
Bristol, United Kingdom
09.2024 - 04.2025
  • Critical Care Expertise: Advanced monitoring and assessment of critically ill patients, making quick, informed decisions, and responding to life-threatening conditions.
  • Medical Case Management: Experience in managing complex patient cases, including developing care plans and coordinating with interdisciplinary teams to ensure optimal outcomes.
  • Medical Advice and Recommendations: Skilled in reviewing and analysing medical records and providing clear, evidence-based medical recommendations to patients, families and multidisciplinary teams.
  • Administrative Documentation: Proficient in completing up to date medical documentation of patient records under hospital policies and NMC (Nursing and Midwifery Council) guidelines.
  • Medical Due Diligence: Ability to provide due diligence in the review and management of patient cases, ensuring all medical needs are addressed and appropriate action is taken.



Bank Healthcare Assistant (Band 3)

Bristol Royal Infirmary
Bristol, United Kingdom
02.2022 - 09.2024
  • Patient Case Management Support: Assisted in day-to-day care of patients, contributing to coordination and management of their treatment plans in collaboration with the multidisciplinary team.
  • Policy Adherence and Patient Advocacy: Promoted patient well-being and comfort while adhering to hospital policies and NHS values, ensuring dignity, respect, and high-quality care at all times.
  • Adaptability and Flexibility: Demonstrated theability to adapt to diverse care environments, applying transformational care skills to ensure high standards of patient care in various hospital settings.
  • Confidentiality: Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.

Health care assistant

Sure Care
Hereford, Herefordshire
09.2019 - 06.2021
  • Education: Provided basic health education to patients for proper self-care within their homes
  • Patient Interaction: Skilled in providing fats interpersonal relationships while speaking directly to patients and families to provide medical guidance and trust.
  • Patients advocate: using clear and compassionate communication involving the patient, family and multidisciplinary team to create patient-centered treatment plans

Waitress assistant

Masonic Hall
Hereford, Herefordshire
06.2015 - 06.2018
  • Customer Service: Demonstrated exceptional sales and customer service skills in high-pressure environments, effectively promoting products and services during large events and functions.
  • Delegation of workload: Alleviated workload of wait staff through diligent assistance.
  • Contributed to client satisfaction: Contributed to the success of large events by assisting with product displays, enhancing customer experience, and supporting the team to create a seamless, enjoyable atmosphere for guests, ultimately driving increased sales and client satisfaction.

Education

Bachelor of Science - Adult Nursing

University of West England
Bristol
09.2021 - 07.2024

Foundation Degree in Science - Veterinary Nursing

University of Central Lancashire
Preston
09.2017 - 06.2018

Diploma of Higher Education - Access to HE Land-Based Studies

Holme Lacy College
Hereford, Herefordshire
09.2016 - 07.2017

NVQ Level 2 - Animal Care

Holme Lacy College is
Hereford, Herefordshire
09.2015 - 07.2016

GCSEs - Travel and Tourism

Hereford College of Technology
Hereford, Herefordshire
09.2013 - 06.2015

GCSEs -

St Mary's RC High School
Hereford, Herefordshire

Skills


  • Patient Assessment: Expertise in conducting thorough assessments of patient conditions, identifying urgent needs, and providing timely interventions
  • Exceptional Communication: Interacting with patients, families, and multidisciplinary teams in high-stress environments
  • Advanced documentation: Use of electronic health record (EHR) systems to document patient assessments
  • Basic life support Adult and Child

Certification

Nursing and Midwifery Council PIN: 23J2566E


References

References available upon request.

Timeline

Registered Nurse Intensive Care Unit

Southmead Hospital
09.2024 - 04.2025

Bank Healthcare Assistant (Band 3)

Bristol Royal Infirmary
02.2022 - 09.2024

Bachelor of Science - Adult Nursing

University of West England
09.2021 - 07.2024

Health care assistant

Sure Care
09.2019 - 06.2021

Foundation Degree in Science - Veterinary Nursing

University of Central Lancashire
09.2017 - 06.2018

Diploma of Higher Education - Access to HE Land-Based Studies

Holme Lacy College
09.2016 - 07.2017

NVQ Level 2 - Animal Care

Holme Lacy College is
09.2015 - 07.2016

Waitress assistant

Masonic Hall
06.2015 - 06.2018

GCSEs - Travel and Tourism

Hereford College of Technology
09.2013 - 06.2015

GCSEs -

St Mary's RC High School

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Chanelle Sargeant