Chanelle Douglas
Gloucester,Gloucestershire
Summary
I find myself to be a highly dedicated professional in any setting a find myself in as I have a wide range of skills that I have accumulated over many years. Cultivated effective communication and interpersonal skills are important in any environment I find myself in. I have demonstrated reliability and adaptability in fast-paced environments, ensuring high standards of care and services have been carried out. As well as a patient based environment I have a lot of skills and education when it comes to strategy, I work equally as well in a team as I do alone. I am immaculately presented with a lot of confidence which has helped me learn and adapt to new settings.
Overview
5
5
years of professional experience
Work History
Phlebotomist
GDoc
04.2025 - Current
- Although I thoroughly enjoyed taking bloods at the hospital I found that a quieter setting for both me and my patients were better.
- Which is why I now find myself working at a Doctor Surgery.
- The role for this job is the same as the hospital but my daily routine has obviously changed.
- Still ensuring patients are taken care of to the best of my ability.
Phlebotomist
Gloucester Royal Hospital
10.2023 - 04.2025
- This job role was a big clinical change for me as I was taking blood samples from patients which are examined in the labs to diagnose diseases and conditions.
- The procedure that I perform is very temperamental and takes a lot of skill.
- Over time my performance when taking blood has become very successful.
Bar Staff
Freemans
05.2022 - 09.2022
- Another temporary position I enrolled in over this summer was working at Kingsholm Rugby stadium.
- Working on the bars during the rugby games.
- It was important to keep the bar stocked up at all times.
- Also handling money, greeting the customers whilst getting the rush over half time.
- This job helped me to manage my timing well and enabled me to multitask very well when getting the rush of customers during the rush of half time.
Food & Beverage Assistant
Holiday Inn
08.2021 - 09.2022
- My time at Holiday Inn consisted of a lot more interaction with customers as I greeted and served them on a daily basis.
- My main jobs for this role were cleaning and clearing the restaurant /bar, Room service, topping up the breakfast bar, preparing for conferences and parties etc.
Agency
Jubilee
01.2022 - 08.2022
- I worked a temporary job doing some agency jobs.
- I worked a variety of places which helped my with my people's skills as I had to adapt quickly to different environments.
- I had the pleasure of working at the Imjin Barracks to help with catering.
- I also worked at a few hotels to help set up weddings and function them.
Artist Liaison
Witcombe Cider Festival
08.2021 - 08.2021
- When I was 16, I had the opportunity to be an artist Liaison and I was thankfully able to work under artists like RAYE, Tinie Tempah, Annie Mac and much more at a big outdoor festival in Gloucester.
- In this week of voluntary work, I had an eye-opening experience, and I learnt so much about how much efforts are really gone to pull off massive festivals.
- I feel as if I work well under pressure as I noticed this is a very temperamental industry and things can go wrong very easily, to be able to solve problems instantly and always maintain on schedule.
- Working this environment really helped me build relationships with new people and adapt to the different venues, audiences and situations.
Sales Assistant
Asda
11.2020 - 07.2021
- Whilst working as a sales assistant I learned a lot of new skills which enabled me to interact well with other people.
- My day-to-day activities would include, size tidying, bringing in deliveries, organizing stock, customer shopping (picking), assisting customers, helping other departments and much more
Health Care Assistant
Gloucester Royal Hospital
11.2020 - 07.2021
- This job really opened my eyes to the struggles some people go through every day.
- I tried my best to help put a smile on my patients faces and I loved every minute of it.
- The role of a Health Care Assistant consisted of helping them with personal care, helping patients to the toilet, helping them with eating and drinking.
- Also, it was important to keep them on their feet so I would often take them on walks around the hospital and help them exercise their legs as the ward I worked on specialized in broken hips (NOF).
Education
SVQ Level 2 - Digital Marketing
Cambridge college
REMOTE2026
BTEC Health & Social Care -
St Peter's High school & Sixth Form Centre
01.2022
High school - Maths, English, Biology, Physics, Chemistry, Spanish
St Peter's High school & Sixth Form Centre
01.2020
Skills
- Strategic
- Leadership
- Organisation
- Technological
- Good initiative
- Attention to detail
- Flexible
- IT Skills
- Works well under pressure
- Reliability
- Patient interaction
- Data protection compliance
- Social media management
- Time management
- Team collaboration
- Social media marketing
- Social media engagement
- Event planning
- Relationship building
- Positive attitude
- Punctuality
- Team coordination
Timeline
Phlebotomist
GDoc
04.2025 - Current
Phlebotomist
Gloucester Royal Hospital
10.2023 - 04.2025
Bar Staff
Freemans
05.2022 - 09.2022
Agency
Jubilee
01.2022 - 08.2022
Food & Beverage Assistant
Holiday Inn
08.2021 - 09.2022
Artist Liaison
Witcombe Cider Festival
08.2021 - 08.2021
Sales Assistant
Asda
11.2020 - 07.2021
Health Care Assistant
Gloucester Royal Hospital
11.2020 - 07.2021
SVQ Level 2 - Digital Marketing
Cambridge college
BTEC Health & Social Care -
St Peter's High school & Sixth Form Centre
High school - Maths, English, Biology, Physics, Chemistry, Spanish
St Peter's High school & Sixth Form Centre