Chandni Patel
Stanford-le-hope,Essex
Summary
Accomplished human resources professional with over 14 years of HR Generalist experience, specialising in talent management, employee relations, performance management, organisational development, and complex change management. Meticulous and focused on delivering targeted policy and process improvements. Proven track record of improving staff performance and retention for enhanced business operations.
Overview
14
14
years of professional experience
Work History
Associate HR Director (HR Business Partner)
Coforge Advantage Go Ltd
London, United Kingdom
01.2024 - 06.2024
- Coordinated end-to-end HR service delivery of 400+ employees; managed onboarding, offboarding, policy development, HR metrics, reporting, and retention strategies, ensuring seamless employee experience.
- Oversaw employee relationship (ER) cases; provided guidance and resolved complex issues, mitigating potential risks.
- Improved business HR policies by guiding and collaborating with managers.
- Conducted workforce planning and benchmarking to meet company needs.
- Created succession plans and promotion paths for staff.
- Used staff survey findings to implement enhanced working conditions and practices.
- Reduced staff turnover through improved performance development programmes.
- Analysed market data to create competitive compensation and benefits packages.
Senior People & Culture Advisor
Zoomo UK Ltd
London, United Kingdom
05.2023 - 11.2023
- Played vital role as people & culture advisor for UK business and managed 90+ team members.
- Educated line managers on policy and process change for implementation.
- Provided outstanding candidate experience by orchestrating interview process and delivering bespoke feedback to candidates at each stage.
- Served as point of contact to offer expertise on employee relations. Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Recruited, hired and trained new employees to optimise profitability.
- Guided managers through recruitment process to filter talent and select high-quality candidates.
- Boosted leader capability through effective coaching and advising.
- Identified and recommended opportunities for process automation and standardisation as HRIS expert.
- Supported timely and accurate data processing, reporting, and payroll administration in EU markets.
Senior People Advisor
Temenos UK Ltd.
London, United Kingdom
01.2022 - 05.2023
- Facilitated recruitment of key talents via strategy development for each post; teamed with hiring managers to prepare clear job descriptions, salary structures and contracts with hiring agencies.
- Optimised legal compliance by introducing policies and best practices for businesses with up to 400+ personnel members.
- Aligned HR and payroll functions with internal best practices, partnering with audit specialists.
- Collaborated with HR Operations team in India on timely onboarding and induction of new staff.
- Contributed to regional and global projects covering performance, recognition, global mobility, and staff engagement.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Performed exit interviews, gaining valuable insights to improve employee retention rates.
- Supported business goals by putting restructuring programme in place.
People and Development Advisor
Christie & Co
London, United Kingdom
03.2020 - 01.2022
- Engaged with Talent Acquisition Manager in CV screening and interviews, selecting talents to address organisational needs.
- Aided decision-making by preparing and presenting reports on performance and exit interviews and feedback to senior leaders.
- Coordinated onboarding process from offers to probation – ensuring first-class experiences for all new joiners.
- Enforced health and safety regulations, collaborating with local H&S representatives daily.
- Drove continuous improvement of induction events via surveys.
- Provided expert HR advice for 250+ staff. Coach line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Completed accurate payroll calculations using manual and computerised systems.
HR Advisor
HMM (Europe) Ltd.
London, United Kingdom
01.2018 - 03.2020
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Maintained precise, detailed staff and company records for thorough reference.
- Crafted and managed 50+ vacancy advertisements using various job portals, including Indeed and LinkedIn, managed PSL, and maintained excellent relationships with recruitment agencies.
- Contributed to GDPR project, including training UK and EHQ staff on regulatory compliance.
- Managed benefits, PMI, cash plan, pension, and income protection administration.
- Orchestrated training and development initiatives for 125+ UK and EHQ staff.
- Prepared monthly payroll reports and accounts management functions.
HR Officer
Small World Financial Services Group Limited
London, United Kingdom
10.2015 - 01.2018
- Spearheaded UK HR operations of 120 employees. Reporting to Group HR Manager and UK Country Manager.
- Responsible for end-to-end recruitment selection process for both permanent staff and contractors.
- Managed TUPE process during periods of change.
- Created reward and incentive programme, cited as 'driving force' behind increase in retention rate of UK branch employees by 4-6%.
- Strategically revamped employment process for new hires adopted companywide.
- Established organisation's first people management feedback programme.
HR Assistant and Store Trainer
Sainsbury's
Edinburgh, United Kingdom
09.2009 - 10.2015
- Maintained precise, detailed staff and company records for thorough reference.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
- Served as first point of contact to offer expertise on employee relations for 300+ store staff.
Education
Diploma of Higher Education - Human Resources in Context
CIPD
Edinburgh 05/2012 - 07/2013
Bachelor of Business Administration - Accounting, Business Law, Commercial Communication, Economics
Gujarat University
Gujarat, India 07/2004 - 04/2007
Skills
- Communication skills
- Team building
- Strategic planning
- Knowledge of ADP, SAP, Oracle, Cascade, People Soft
- HR policies and procedures
- Payroll management
- Employee Relations
- Performance Management
- Regulatory compliance
- Salary benchmarking
- Stakeholder management
- TUPE regulations knowledge
Affiliations
- I enjoy exploring new cities and learning the culture differences.
Timeline
Associate HR Director (HR Business Partner)
Coforge Advantage Go Ltd
01.2024 - 06.2024
Senior People & Culture Advisor
Zoomo UK Ltd
05.2023 - 11.2023
Senior People Advisor
Temenos UK Ltd.
01.2022 - 05.2023
People and Development Advisor
Christie & Co
03.2020 - 01.2022
HR Advisor
HMM (Europe) Ltd.
01.2018 - 03.2020
HR Officer
Small World Financial Services Group Limited
10.2015 - 01.2018
HR Assistant and Store Trainer
Sainsbury's
09.2009 - 10.2015
Diploma of Higher Education - Human Resources in Context
CIPD
05/2012 - 07/2013
Bachelor of Business Administration - Accounting, Business Law, Commercial Communication, Economics
Gujarat University
07/2004 - 04/2007
Similar Profiles
Rohit GuptaRohit Gupta
Project Manager at Coforge LimitedProject Manager at Coforge Limited
Manisha MadhuManisha Madhu
Functional Business Analyst at COFORGEFunctional Business Analyst at COFORGE
Srikanth AnantharamSrikanth Anantharam
Lead - Demand Generation at Cigniti Technologies (now Coforge)Lead - Demand Generation at Cigniti Technologies (now Coforge)
Kyle CaveKyle Cave
Welder fabricator at Part TimeWelder fabricator at Part Time
JOSEPH YOUSUOJOSEPH YOUSUO
CHILLED COLLEAGUE at AsdaCHILLED COLLEAGUE at Asda