CHANDANA BHADRAVATHI GOPALAKRISHNA
Newcastle upon Tyne,NET
Summary
An independent and self-motivated graduate with project management and planning skills. Proficient in interpersonal communications and analytical skills. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
2
2
years of professional experience
Work History
Quality Analyst
Virgin Media
09.2022 - Current
- Design, implement, and execute QA processes and procedures to assess quality of products, services, or processes
- This includes defining quality standards, creating test plans, and establishing metrics to measure performance
- Conducting various tests to identify defects and bugs in software applications, websites, or other products
- Document these issues, providing detailed reports to developers, and work closely with them to resolve problems
- Constantly seeking opportunities to improve processes, reduce defects, and enhance overall quality of deliverables
- Analyze data, gather feedback, and suggest improvements to enhance efficiency and effectiveness
- Collaborated with developers, product managers, and other stakeholders to understand project requirements, review specifications, and ensure that quality standards are met
- Conducted training that enabled staff to perform effectively
- Used diverse methods: facilitated learning and success labs, performed remote monitoring of work and feedback based on observations, and provided one-on-one training by working side by side with staff
- Created training manuals, trained and provided technical support/feedback/coaching for group of 30 plus temporary employees for six month period during surge of business
- Monitored in-bound and out-bound calls made and received by various operation teams and provided feedback to improve their client experience.
Event Coordinator
Dosa Kitchen Pvt Ltd
05.2021 - 08.2022
- Catering Project for Indian cricket team for India tour of England 2021
- Coordinate and successfully organize wide variety of events for Fortune 500 clients, including fundraisers, conferences, shareholder meetings, and luncheons
- Propose effective layouts for events and coordinate all staff management, event logistics, and internal / external communication functions throughout event life cycle
- Manage and coordinate 80+ events yearly, achieving on-time and under budget execution with 99%+ client satisfaction
- Communicate with vendors, clients, city officials, and staff to retain customer loyalty and ensure successful organization of events at internal and external level
- Assisted 14 team members with setting up venues and keeping all areas clean and presentable for guests
- Assisted with budget creation by estimating labor, materials and schedule demand.
- Managed event logistics and operations
Education
Masters - Project Management
Northumbria University, N SHETTY INSTITUTE OF TECHNOLOGY
i06.2021
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
R N SHETTY INSTITUTE OF TECHNOLOGY
06.2018
Skills
- Technical Skills
- C programming, Python, HDL, JAVA, CSS, EndNote,Power BI, Power automation
- Matlab, MS Office, Research and strategy, team work, project management
- SOFT SKILLS
- Problem solving, critical thinking, adaptability & team work
- Team Meetings
- Production Process Advising
- Engineering Specifications
- Quality Improvement
Accomplishments
- Brain tumor segmentation is a crucial step in surgical planning and treatment planning
- A significant medical informatics task is indexing patient databases according to size, location, and other characteristics of brain tumors possibly based on magnetic resonance (MR) imager
Timeline
Quality Analyst
Virgin Media
09.2022 - Current
Event Coordinator
Dosa Kitchen Pvt Ltd
05.2021 - 08.2022
Masters - Project Management
Northumbria University, N SHETTY INSTITUTE OF TECHNOLOGY
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
R N SHETTY INSTITUTE OF TECHNOLOGY
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