Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic

Chand Freed

Manchester,UK

Summary

I am seeking employment with an establishment where I can gain experience and develop both personally and professionally. I am a friendly and ambitious young person who works well in a team and believe that I can lead a team if required. I speak 3 languages, which is a huge advantage when dealing with the public and I can communicate with people of all ages and backgrounds. I feel comfortable dealing with people face to face and over the phone. I have a very positive mindset, and I am open to a range of opportunities across all industries; however, my career goals are related to computing so any experience in this field would be particularly valuable. I have experience of working in a very busy local shop. I gained skills in face-to-face sales and can deal with many types of customers, providing great customer service.

Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Vehicle Sales Admin Assistant/Admin Assistant

SCA Cars
10.2020 - 11.2024
  • As an Operations Manager at SCA CARS, I oversee daily operations from home, setting goals and planning strategies to enhance sales and customer satisfaction
  • I manage our vehicle inventory online, working closely with suppliers to maintain optimal stock levels
  • My focus is on providing excellent customer service over the phone and face to face, resolving any issues, and developing policies to ensure customer happiness
  • Additionally, I handle budgeting, financial planning, and prepare reports remotely
  • I also create marketing plans, manage logistics, and stay informed about industry changes—all while working from home
  • Before advancing to the role of Operations Manager, I began my career at SCA CARS as a Sales Executive
  • In this role, I developed strong sales techniques, built lasting relationships with customers, and consistently met and exceeded sales targets
  • My hands-on experience in sales provided me with a deep understanding of customer needs and market trends, which I now leverage in my current role to drive the company's success
  • This progression from Sales Executive to Operations Manager has equipped me with a comprehensive view of the business, enabling me to implement effective strategies and achieve outstanding results

Shop Assistant

GO LOCAL
05.2020 - 12.2020
  • At a Go Local store, I undertook a variety of tasks and responsibilities
  • As a cashier, I operated the cash register, handled transactions, processed payments, and provided change and receipts
  • I assisted customers with inquiries, provided information about products and services, and resolved any complaints
  • My duties included restocking shelves, organizing stockrooms, and rotating stock to ensure products were neatly displayed and older items were at the front
  • I conducted inventory counts, tracked stock levels, received deliveries, and reported any discrepancies
  • Additionally, I set up promotional displays, maintained store cleanliness, and monitored for potential theft
  • I helped organize in-store events, complete administrative tasks, updated price labels, and trained new employees, ensuring smooth operation and positive customer experience

Education

BSc Hons - business technology

Manchester Metropolitan university
Manchester
09.2024 -

level 3 Diploma - Computer Science and Digital Technologies

The Manchester College
manchester
09.2022 - 07.2024

GCSE's - English, Math, Combined Science, Urdu, Citizenship, Btec Engineering

Parrs wood High school
manchester
09.2016 - 07.2021

Level 2 Diploma - Computer Science and Digital Technologies

The Manchester college
Manchester
09.2021 - 06.2022

Skills

  • Microsoft Outlook
  • Good customer service
  • Time management
  • Computer skills
  • Willing to learn
  • Pro-active
  • Customer Service
  • Microsoft Office
  • Tech-savvy
  • PC proficient

Certification

Microsoft Office Specialist for Outlook
LinkedIn Learning - October 2024
Completed certification prep course for Microsoft Outlook, covering key skills for effective use of Outlook 2019 and Office 365.


Timeline

BSc Hons - business technology

Manchester Metropolitan university
09.2024 -

level 3 Diploma - Computer Science and Digital Technologies

The Manchester College
09.2022 - 07.2024

Level 2 Diploma - Computer Science and Digital Technologies

The Manchester college
09.2021 - 06.2022

Vehicle Sales Admin Assistant/Admin Assistant

SCA Cars
10.2020 - 11.2024

Shop Assistant

GO LOCAL
05.2020 - 12.2020

GCSE's - English, Math, Combined Science, Urdu, Citizenship, Btec Engineering

Parrs wood High school
09.2016 - 07.2021
Chand Freed