Chand Freed
Manchester,UK
Summary
I am seeking employment with an establishment where I can gain experience and develop both personally and professionally. I am a friendly and ambitious young person who works well in a team and believe that I can lead a team if required. I speak 3 languages, which is a huge advantage when dealing with the public and I can communicate with people of all ages and backgrounds. I feel comfortable dealing with people face to face and over the phone. I have a very positive mindset, and I am open to a range of opportunities across all industries; however, my career goals are related to computing so any experience in this field would be particularly valuable. I have experience of working in a very busy local shop. I gained skills in face-to-face sales and can deal with many types of customers, providing great customer service.
Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Vehicle Sales Admin Assistant/Admin Assistant
SCA Cars
2020.10 - 2024.11
- As an Operations Manager at SCA CARS, I oversee daily operations from home, setting goals and planning strategies to enhance sales and customer satisfaction
- I manage our vehicle inventory online, working closely with suppliers to maintain optimal stock levels
- My focus is on providing excellent customer service over the phone and face to face, resolving any issues, and developing policies to ensure customer happiness
- Additionally, I handle budgeting, financial planning, and prepare reports remotely
- I also create marketing plans, manage logistics, and stay informed about industry changes—all while working from home
- Before advancing to the role of Operations Manager, I began my career at SCA CARS as a Sales Executive
- In this role, I developed strong sales techniques, built lasting relationships with customers, and consistently met and exceeded sales targets
- My hands-on experience in sales provided me with a deep understanding of customer needs and market trends, which I now leverage in my current role to drive the company's success
- This progression from Sales Executive to Operations Manager has equipped me with a comprehensive view of the business, enabling me to implement effective strategies and achieve outstanding results
Shop Assistant
GO LOCAL
2020.05 - 2020.12
- At a Go Local store, I undertook a variety of tasks and responsibilities
- As a cashier, I operated the cash register, handled transactions, processed payments, and provided change and receipts
- I assisted customers with inquiries, provided information about products and services, and resolved any complaints
- My duties included restocking shelves, organizing stockrooms, and rotating stock to ensure products were neatly displayed and older items were at the front
- I conducted inventory counts, tracked stock levels, received deliveries, and reported any discrepancies
- Additionally, I set up promotional displays, maintained store cleanliness, and monitored for potential theft
- I helped organize in-store events, complete administrative tasks, updated price labels, and trained new employees, ensuring smooth operation and positive customer experience
Education
BSc Hons - business technology
Manchester Metropolitan university
Manchester 2024.09 -
level 3 Diploma - Computer Science and Digital Technologies
The Manchester College
manchester 2022.09 - 2024.07
GCSE's - English, Math, Combined Science, Urdu, Citizenship, Btec Engineering
Parrs wood High school
manchester 2016.09 - 2021.07
Level 2 Diploma - Computer Science and Digital Technologies
The Manchester college
Manchester 2021.09 - 2022.06
Skills
- Microsoft Outlook
- Good customer service
- Time management
- Computer skills
- Willing to learn
- Pro-active
- Customer Service
- Microsoft Office
- Tech-savvy
- PC proficient
Websites
Certification
Microsoft Office Specialist for Outlook
LinkedIn Learning - October 2024
Completed certification prep course for Microsoft Outlook, covering key skills for effective use of Outlook 2019 and Office 365.
Timeline
BSc Hons - business technology
Manchester Metropolitan university
2024.09 -
level 3 Diploma - Computer Science and Digital Technologies
The Manchester College
2022.09 - 2024.07
Level 2 Diploma - Computer Science and Digital Technologies
The Manchester college
2021.09 - 2022.06
Vehicle Sales Admin Assistant/Admin Assistant
SCA Cars
2020.10 - 2024.11
Shop Assistant
GO LOCAL
2020.05 - 2020.12
GCSE's - English, Math, Combined Science, Urdu, Citizenship, Btec Engineering
Parrs wood High school
2016.09 - 2021.07