Chancelle Kinkela
Barking,Essex
Summary
Confident and customer-focused professional with experience in fast-paced operational and service environments. Skilled in managing workflows, supporting colleagues, and maintaining safety and efficiency under pressure. Strong communicator with a proven ability to assist customers, resolve issues quickly, and deliver a positive experience.
Overview
2
2
years of professional experience
Work history
Mentee
Katapult x
03.2024 - 06.2024
- Gained insight into business strategy and leadership through mentorship with CEOs of multi million pound companies
- Developed communication and relationship building skills through sales meeting preparation and pitching business ideas to senior executives
- gained exposure to cross border business practices and international trends
Sortation Operative
Amazon
11.2022 - 02.2023
- Optimised warehouse operations by maintaining accurate inventory and adhering to process management principles
- Communicated effectively with management to report stock issues and ensure smooth workflow
- Followed strict safety protocols, demonstrating attention to detail and commitment to operational standards
- Applied analytical and operational skills to ensure accurate reporting and smooth supply chain processes
Education
A Levels & GCSE - Media, Business & Information Technology
All Saints Catholic School Technology College
London 09/2015 - 07/2022
Business Management and Entrepreneurship -
Birmingham City University
Birmingham 09/2022 - 07/2025
Skills
- Customer service & communication
- Incident management awareness & safety compliance
- Team leadership & staff support
- Problem-solving under pressure
- Operational efficiency & process management
- Attention to detail
- Microsoft Office & reporting
Timeline
Mentee
Katapult x
03.2024 - 06.2024
Sortation Operative
Amazon
11.2022 - 02.2023
A Levels & GCSE - Media, Business & Information Technology
All Saints Catholic School Technology College
09/2015 - 07/2022
Business Management and Entrepreneurship -
Birmingham City University
09/2022 - 07/2025
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