Chanaye Powell
Birmingham,England
Summary
I'm a confident, patient and adaptable person with strong customer service skills and a real interest in sports, ICT and technology. I'm good under pressure, quick at solving problems and always willing to go above and beyond to help people. I enjoy learning new systems, working with different teams and using my technical skills to make things easier and more efficient. I take pride in being reliable, professional and someone others can depend on.
Overview
2026
2026
years of professional experience
Work history
Bartender / Waitress / Catering Staff / Porter / C
Arc Hospitality Recruitment
Birmingham, England
- Developed strong customer service and multitasking skills while working in fast-paced hospitality environments.
- Gained experience solving problems under pressure and adapting quickly to unexpected challenges.
- Worked across various roles, both front-of-house and back-of-house.
Receptionist
Adam Askey Roofing – Birmingham
Birmingham, England
- Handled incoming calls, customer queries, emails and letters.
- Scheduled builders for appointments and managed a variety of service requests.
- Processed payments both in-person and over the phone.
- Managed complaints and provided clear information on available services.
- Worked here until the company went into liquidation; the role strengthened my confidence, resilience, and technical skills.
Receptionist
Summer Field Community Centre
Birmingham, England
- Answered phone calls, responded to letters, and welcomed clients and visitors.
- Ensured all visitors felt safe, supported, and directed to the correct areas.
- Managed diaries, coordinated meetings, and supported daily operational tasks.
- Developed strong communication, multitasking, and administrative skills through regular interaction with staff and the community.
Supply Teacher (Work Experience)
Summerfield Centre – Birmingham
Birmingham, England
- Assisted in a pupil referral unit, helping young people with behavioural and learning needs.
- Supported staff in delivering activities, encouraging engagement, and offering emotional and practical support.
- Helped create a welcoming and structured environment for students.
- Developed leadership, communication, and safeguarding awareness through working closely with young individuals.
- Gained valuable insight into the challenges and rewards of working in education and youth support.
Teaching assistant
R.Y.A.N Education vocational centre
Birmingham, England
09.2024 - Current
- I Provide 1:1 support to students, helping them understand class material and develop confidence in their learning.
- Assist in delivering and covering lessons across various subjects, i.e., English, Math's ,ICT and PSHE, ensuring a positive and engaging classroom environment.
- Support teaching and guidance in careers education, helping students explore future pathways and develop essential skills.
- Continuously learn new strategies and approaches to support student learning and personal development.
- Build positive relationships with students and contribute to a supportive, enjoyable, and productive learning atmosphere.
Customer Service Advisor
Argos / Sainsbury's
Birmingham, England
09.2018 - Current
- Handled cash, customer orders, product enquiries, and store display setups.
- Managed inbound and outbound calls while providing advice and support to customers.
- Worked across multiple departments, adapting to different tasks as needed.
- Consistently improved customer service skills through daily interaction with new people and situations.
Education
GCSEs -
Oldbury Academy
BirminghamBTEC -
Sandwell College
birminghamNiyo Bootcamp
BirminghamSkills
- Customer service & client support
- Diary management & admin
- Problem-solving
- Communication (phone, email & face-to-face)
- Time management & organisation
- Working under pressure
- Hospitality experience
- Behaviour support & safeguarding awareness
- Teamwork & adaptability
Timeline
Teaching assistant
R.Y.A.N Education vocational centre
09.2024 - Current
Customer Service Advisor
Argos / Sainsbury's
09.2018 - Current
Bartender / Waitress / Catering Staff / Porter / C
Arc Hospitality Recruitment
Receptionist
Adam Askey Roofing – Birmingham
Receptionist
Summer Field Community Centre
Supply Teacher (Work Experience)
Summerfield Centre – Birmingham
GCSEs -
Oldbury Academy
BTEC -
Sandwell College
Niyo Bootcamp