Summary
Overview
Work history
Education
Skills
Timeline
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CHALI TISSERA

London

Summary

Detail-oriented Account Assistant transitioning to digital marketing, with experience in cross-functional collaboration, data management, and CRM systems. Known for strong communication, problem-solving, and adaptability. Starting a Master's in Digital Marketing at Loughborough University London in September 2025, I'm eager to apply my skills to enhance marketing strategies and drive customer engagement.

Overview

6
6
years of professional experience

Work history

Group Accounts Assistant

Sectorlight Marketing and alan agency
London
10.2024 - 07.2025
  • Supported cross-department collaboration between finance and marketing teams through accurate reporting and data reconciliation.
  • Used Xero and SCORO software to manage budgets, monitor financial trends, and provide insights into departmental spend, experience transferable to campaign tracking.
  • Handled accounts payable/receivable, and prepared documentation for audits, honing attention to detail valuable in campaign analytics and reporting.
  • Trained new staff members on accounting software and financial processes, enhancing team capabilities and productivity.
  • Assisted with internal communication, contributing to improved workflow and documentation relevant to marketing project management.

Receptionist

Imaginatal Clinic
Romford
05.2023 - 10.2024
  • Managed appointment scheduling using Zoho CRM and Acuity, improving client engagement, and operational efficiency.
  • Created and maintained reports and documents using Excel, strengthening skills in data analysis, and performance tracking.
  • Enhanced digital communication skills, and client service skills.
  • Organised promotional events to enhance clinic visibility and drive sales growth.

Retail Assistant

Primark
London
04.2019 - 05.2020
  • Excelled in a fast-paced, customer-facing environment; used upselling techniques to drive sales.
  • Developed a strong understanding of customer behaviour and purchase patterns.
  • Handled cash transactions with precision, consistently ensuring accurate till management, and maintaining financial accuracy.
  • Assisted in merchandise setup to optimise product display and drive sales.

Education

Bachelor of Science - Finance

Bayes Business School

A-Levels -

Albemarle Independent College
London

O Levels -

St. Bridget's Convent

Skills

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Appointment and Scheduling Platforms: Acuity
  • Basic data analysis (EViews, Excel)
  • Marketing Tools (Familiarity with Canva and CapCut)
  • Financial reporting
  • Customer engagement
  • Research and Report Writing
  • Organisational and time management
  • Sales Techniques & Upselling
  • Cross-department collaboration

Timeline

Group Accounts Assistant

Sectorlight Marketing and alan agency
10.2024 - 07.2025

Receptionist

Imaginatal Clinic
05.2023 - 10.2024

Retail Assistant

Primark
04.2019 - 05.2020

Bachelor of Science - Finance

Bayes Business School

A-Levels -

Albemarle Independent College

O Levels -

St. Bridget's Convent

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CHALI TISSERA