CHAITANYA SINGH
Delhi NCR,
Summary
Management professional with 3+ years in marketing and operations, holding a UK Master's in Management. Seeking a Performance Marketing Manager role at DeHaat India to leverage digital marketing expertise for enhanced customer engagement aligned with business goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Associate Consultant
Amazon
09.2022 - 04.2024
- Spearheaded team of 25+ using Agile and Lean methods to optimize operations, quality, and customer satisfaction.
- Leveraged CPM and Six Sigma to streamline processes, enhance efficiency, and achieve performance targets.
- Awarded for exceptional leadership and team management, including People Champion and Deliver Results.
Compliance Team Lead
Waitrose & Partners
04.2022 - 04.2023
- Optimized task management and processes with Kanban and Lean Six Sigma, increasing efficiency by 20% and order fulfillment speed by 15%.
- Managed supply chain operations, ensuring timely delivery and maintaining a 95% customer satisfaction rate.
- Led and evaluated a team of 50+ associates, driving continuous improvement and productivity.
Marketing Consultant
MSc Project, APT Limited
03.2022 - 08.2022
- Spearheaded cross-functional team of 10, managing a product launch at APT Limited, boosting brand visibility.
- Applied Agile and Funnel marketing techniques to customer data, increasing customer acquisition by 25%.
- Crafted and executed marketing plans based on market research, enhancing customer engagement and retention.
Volunteer Marketing Consultant
Rotork Challenge, Bath City FC
10.2021 - 01.2022
- Directed a team of 6 in the community challenge for Bath City FC, boosting sales by 30% in 3 months through effective stakeholder engagement.
- Conducted and analyzed surveys from 600+ participants, informing data-driven marketing decisions.
- Leveraged market research insights to align Bath City FC's marketing strategy with organizational goals, received recognition for impactful contributions.
Education
Masters - MSc Management
University of Bath
United Kingdom2022
Bachelor of Technology - Computer Science & Engineering
APJ Abdul Kalam Technical University
Greater Noida, India2019
Skills
Operations Management
Digital Marketing Strategy
Project Management
Integrated Marketing
Data Analysis and Reporting
CRM and Marketing Automation Tools
SKILLS
- Data Visualization: Power BI, Tableau
- Microsoft Office Suite: Excel (Advanced), Word, PowerPoint, Outlook
- Customer Relationship Management (CRM)
- Team Leadership and Management
- Customer Service Excellence
Certification
- BCG Strategy Consulting Simulation Certificate
- Google Fundamentals of Digital Marketing
- Customer Relationship Management (CRM) Tool
- Advanced Excel (VLOOK UP, Pivot Tables)
- Lean Six Sigma Green Belt
Accomplishments
- Distinction in Dissertation titled “The Impact of Digital Marketing Strategies on Consumer Buying Behavior: A Review of E-commerce Platforms”.
- Elected Academic Rep for a cohort of 150+ students and recognized with the Academic Representative of the Year Award 2022.
- Chairperson of Student Staff Liaison Committee (SSLC), University of Bath 2021-22.
- Selected as the Student Ambassador at the University of Bath 2021-22.
- Earned the Global Skills Award 2022 , showcasing proficiency in teamwork, problem-solving, analytical thinking, and adaptability across academics and extracurriculars.
Timeline
Senior Associate Consultant
Amazon
09.2022 - 04.2024
Compliance Team Lead
Waitrose & Partners
04.2022 - 04.2023
Marketing Consultant
MSc Project, APT Limited
03.2022 - 08.2022
Volunteer Marketing Consultant
Rotork Challenge, Bath City FC
10.2021 - 01.2022
Masters - MSc Management
University of Bath
Bachelor of Technology - Computer Science & Engineering
APJ Abdul Kalam Technical University
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