Summary
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Chaewon Kim

Chaewon Kim

portsmouth,uk

Summary

Dedicated and skilled barista with expertise in heating and frothing milk, baking basic pastries, and preparing fruit smoothies. Demonstrates precision in recipe following and excels in drink customisation, tea preparation, and barista equipment maintenance. Committed to maintaining punctuality, health and safety compliance, and delivering exceptional customer service as a team player. Aims to leverage resilience during long shifts to enhance customer satisfaction in a dynamic café environment.

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Work history

Barista

stuff cafe
seoul, south korea
2022.06 - 2025.08
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Assisted in inventory control measures for effective stock management.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Stocked counters, refrigerators and food service bars with fresh supplies.
  • Packed and served a high volume of orders in busy fast food setting.
  • Called out ready-to-go orders, checking customers' receipts to minimise errors.
  • Inspected completed orders, verifying against ticket and quality standards.
  • Operated electric appliances to cut, blend and mix foodstuffs.

Call Center Representative

nemo
seoul, korea
2022.02 - 2022.05
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
  • Made 200 outbound calls to businesses and individuals daily.
  • Handled sensitive personal data responsibly whilst maintaining confidentiality.
  • Conducted market research surveys over the phone to gather valuable consumer insights.

Education

Master of Science - Medical biotechnology

University of Portsmouth
Portsmouth
2026.09 -

Skills

  • Advanced coffee techniques
  • Barista equipment maintenance
  • Beverage menu development
  • Drink customisation
  • Tea preparation
  • Ingredient quality assessment
  • Food preparation
  • Pastry presentation skills
  • Health and Safety
  • Safety regulations
  • Customer Service
  • Resilience during long shifts
  • Team player
  • Punctuality
  • Patience and tolerance

Certification

SCA Certification,

Languages

Japanese
Elementary (A2)
Korean
Native

Timeline

Master of Science - Medical biotechnology

University of Portsmouth
2026.09 -

Barista

stuff cafe
2022.06 - 2025.08

Call Center Representative

nemo
2022.02 - 2022.05
Chaewon Kim