CHAD WHILEY
Preston,Lancashire
Summary
Detail-oriented and reliable individual with strong written communication skills and a thoughtful, problem-solving approach. Comfortable working with CRM systems, tracking orders and documentation, and assisting both customers and staff to ensure smooth operations. Seeking a structured, support-focused role rather than sales or call-heavy work.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Lead generator
Veltuff Real Workwear
Preston, Lancashire
2025.11 - Current
- Executed approximately 85 outbound calls daily, boosting customer engagement and conversation quality.
- Composed professional emails and developed templates to enhance communication processes.
- Managed sample package dispatch through DPD system, ensuring availability of stock.
- Utilised Pipedrive CRM to organise call data efficiently with labels and subheadings.
- Collaborated with sales team to gather leads and schedule meetings with potential clients.
Warehouse assistant
Marldon
Preston, Lancashire
2020.07 - 2020.08
- Assisted warehouse manager by picking small orders during staff furloughs.
- Manufactured packing materials from cardboard using a shredder for outbound goods.
- Maintained safe working conditions by cleaning and sweeping warehouse floors.
- Wrapped palletised orders to ensure stability during transport.
Education
Oneschool Global
Hornby, Lancashire 2015.09 - 2025.11
Skills
- Creative problem-solving and idea generation
- Strong written communication and active listening
- Empathetic team collaboration
- Independent and self-directed work style
- Adaptable learner with strong personal values
Affiliations
- Ornithology - The study of birds and photography of them.
- Terrascaping - Creating realistic miniature ecosystems within a terrarium that provides habitats for insects.
- Hiking/Exploring - Going for walks and scrambles in the country especially at the Lake District National Park
Timeline
Lead generator
Veltuff Real Workwear
2025.11 - Current
Warehouse assistant
Marldon
2020.07 - 2020.08
Oneschool Global
2015.09 - 2025.11