Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Fletcher

Swindon

Summary

Results-driven professional with extensive experience in sales, customer service, and operations management. Skilled in fostering customer relationships, enhancing loyalty, and driving retention. Achieved targets consistently while supporting organisational growth. Eager to apply expertise to contribute to organisational success.

Overview

6
6
years of professional experience

Work History

Deli Clerk

Costco Wholesale
03.2025 - Current
  • Set departmental record for highest sales of cooked chicken, contributing to overall sales growth.
  • Assisted in managing rotisserie section, cooking raw meats and maintaining optimal supply levels to meet customer demand.
  • Prepared and displayed food items including pasta, seafood, pizza, and salads to enhance customer selection.

Cafe Supervisor

Costco Wholesale
09.2023 - 03.2025
  • Oversaw café operations during management absence to ensure smooth service.
  • Coordinated staff break schedules to maintain adequate coverage.
  • Provided support to team members during peak times to sustain workflow.
  • Monitored stock levels to ensure sufficient supplies.

Customer Assistance

Morrisons
01.2023 - 03.2024
  • Supported delivery processes and engaged customers at kiosk to improve service.
  • Supported operations across kiosk, grocery, and cash office to enhance workflow.
  • Ensured quality of fresh items, oversaw delivery logistics, and set up product displays in store.
  • Executed cash audits and validated lottery tickets to maintain till accuracy.

Customer Assistance

Morrisons
06.2020 - 07.2021
  • Guided customers to specific products and organised displays to improve product visibility.
  • Stocked shelves on shop floor while assisting customers with pricing inquiries to enhance shopping experience.
  • Maintained tidy shelves and ensured accurate product placement to support efficient shopping.

Education

Diploma of Higher Education - Motor vehicle

City of Bristol College
Bristol
01-2018

Skills

  • Food preparation
  • Food safety
  • Inventory management
  • Cash handling
  • Customer service
  • Customer engagement
  • Problem solving
  • Team building

Timeline

Deli Clerk

Costco Wholesale
03.2025 - Current

Cafe Supervisor

Costco Wholesale
09.2023 - 03.2025

Customer Assistance

Morrisons
01.2023 - 03.2024

Customer Assistance

Morrisons
06.2020 - 07.2021

Diploma of Higher Education - Motor vehicle

City of Bristol College
Chad Fletcher