Summary
Overview
Work history
Education
Skills
Timeline
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Chace Cappellie

Pest Control
birmingham,England

Summary

I see myself as a Hardworking individual accustomed to meeting customer demands through quality pest removal services. Sprays affected areas with industry-leading formulas to reduce infestations. Trained and experienced Pest Control Technician with proven reliability and dedication. Eager to contribute my experience related to pest control solutions. Dedicated to long-lasting work and best-in-class customer service.

I am very punctual, professional and always aim to make a company proud to have me as part of their team and to enjoy having me as an employee.

I am always keen to learn as much as possible and happy to receive feedback when required on how to better myself for the company and would also like to add that I have never received a bad review from a customer in all my working career and only ever had praise from guests ,customers and employers

Overview

14
14
years of professional experience

Work history

Pest Control Technician

district pest control
Dudley, west midlands
10.2022 - Current
  • Reviewed work orders to determine job requirements and materials.
  • Manoeuvred spray equipment and hoses to access hard-to-reach areas.
  • Addressed infestations related to mice, termites and roaches.
  • Removed pests after fumigation and cleaned areas of application.
  • Cleaned and maintained equipment to support operating efficiency.
  • Estimated time and labour costs to provide competitive customer quotes.
  • Set traps to minimize pests and vermin.
  • Operated chemical application equipment for spraying pests.
  • Counselled customers on pest-prevention methods.
  • Mixed and handled chemicals according to instructions and safety guidelines.
  • Assessed infestation to select and plan treatment types.
  • Applied pesticides, covering areas to specified depths.
  • Followed PPE requirements during chemical preparation and application.
  • arranged bookings and the incalls to secure jobs

Head Doorman

pavillions
Birmingham, west midlands
01.2013 - 12.2022
  • Provided a warm welcome to guests, managing entry and exit numbers in line with fire safety regulations requirements.
  • Checked guest ID to ensure establishment age-limit requirements are consistently adhered to.
  • Maintained customer safety whilst entering and exiting the establishment
  • Used outstanding interpersonal skills to resolve conflict incidents calmly and professionally.
  • Swiftly resolved rule violations, enabling continued adherence with SIA regulations.
  • Monitored guest behaviour, maintaining a positive, safe environment at all times.
  • Liaised with additional security authorities as needed, optimising guest safety and wellbeing.
  • Supported customers with special requirements to enhance service.
  • Kept up-to-date knowledge of local tourist attractions and shared tourist-related information with guests.
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Built and maintained strong working relationships with regular customers.
  • Welcomed guests in friendly, professional manner.
  • dealt with all first aid issues and leased with paramedics

Senior Supervisor

css security
Birmingham, west midlands
09.2009 - 02.2022
  • Built customer retention and satisfaction by delivering top-quality service.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Dealt with customer complaints and rectified product and service issues.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Maintained documents and records to comply with internal policies and external regulations.

Education

GCSEs -

Heart of England School
Coventry
09.2002 - 09.2007

Skills

  • Site surveying
  • Trapping
  • Pest movement patterns
  • Bee removal
  • Rat investigation
  • UK environmental law
  • Infestation prevention
  • Safe chemicals handling
  • Fumigation procedures
  • Pest control inspections
  • Pest management
  • Site investigations
  • Bait placing
  • Pest identification
  • Pathogen control
  • Organic waste disposal
  • Communication skill
  • Customer Interaction

Timeline

Pest Control Technician

district pest control
10.2022 - Current

Head Doorman

pavillions
01.2013 - 12.2022

Senior Supervisor

css security
09.2009 - 02.2022

GCSEs -

Heart of England School
09.2002 - 09.2007

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Chace CappelliePest Control