Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ché O’Donnell

Toronto

Summary

Dynamic professional with a proven track record at Concert Properties and beyond, adept in Business Development and Persuasive Selling. Excelled in building client relationships and expanding customer bases, achieving significant service enhancements through effective project management and negotiation skills. Leveraged sales analysis for strategic decisions, driving substantial growth and fostering strong community partnerships.

Overview

10
10
years of professional experience

Work History

Resident Services Development Lead

Concert Properties
10.2023 - Current
  • Developed strong relationships with community partners to enhance available resources for residents and employees.
  • Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
  • Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
  • Played a vital role in the successful completion of multiple high-profile projects, ensuring flawless execution from conception to delivery.
  • Developed and evaluated solution options to build consensus and drive quality solutions.
  • Led development teams in building system, data and application-level interfaces and functional relationships.

Senior Sales Consultant and Development Team

Caulfield Insurance Ltd
04.2020 - 08.2023
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.

Sales Manager

Belfast Sales Academy
01.2018 - 04.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Sales Coordinator

Saturn LED
06.2015 - 12.2017
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.

Education

NOT COMPLETE - Irish Language And Maths

St Mary’s University Belfast
08.2018

Skills

  • Sales Analysis
  • Effective Project Management
  • Sales and Marketing
  • Negotiation
  • Persuasive Selling
  • Account Management
  • Client Relationship Management
  • Business Development

Languages

Irish
Native or Bilingual
English
Native or Bilingual

Timeline

Resident Services Development Lead

Concert Properties
10.2023 - Current

Senior Sales Consultant and Development Team

Caulfield Insurance Ltd
04.2020 - 08.2023

Sales Manager

Belfast Sales Academy
01.2018 - 04.2020

Sales Coordinator

Saturn LED
06.2015 - 12.2017

NOT COMPLETE - Irish Language And Maths

St Mary’s University Belfast

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Ché O’Donnell