Cezary Jachym
Summary
Detail-oriented professional with extensive expertise in IT and computer skills, complemented by strong organisational, management, and time management abilities. Proven track record in leveraging Opera/Oracle PMS systems to enhance operational efficiency and resolve complaints effectively. Demonstrates reliability, independence, and teamwork while excelling in high-pressure environments. Committed to delivering exceptional results through a combination of technical proficiency and strategic problem-solving.
Overview
5
5
years of professional experience
Work history
Night Auditor
Novotel London Blackfriars
London, United Kingdom
2022.08 - 2024.01
- Completing end of day tasks and closing the Hotels business day
- Keeping the environment nice, clean and welcoming
- Checking in Guests, Allocations, Resolving Complaints and dealing with Guests enquiries
- Completing financial and HSK Audits
Housemen Operations & Events Assistant
Hilton Hotel, Park Lane
London, United Kingdom
2021.08 - 2022.05
- Setting up parties and events
- Taking care and looking after the hotels F&B department
- Directing clients to their rooms & Events
- Assisting with all other Duties
Online picker & Store Assistant
Iceland Foods LTD
London, United Kingdom
2020.03 - 2021.08
- Picking online orders for deliveries
- Fixing and facing up the store
- Communicating with customers and resolving complaints
Work Experience
Ernst & Young
London, United Kingdom
2019.03 - 2019.09
- Learning how to process cheques, payments and refunds
- Learning how security is used within EY and how security protects database systems
- Learning how to verify cheques and invoices
- Learning on how to deal with customer complaints
Education
Business & Tourism Management - Undergraduate (Year 1)
ARU London University
London 2024.01 -
BTEC level 2 Extended Certificate - in Business
Lambeth College
London 2019.01 - 2020.01
BTEC level 2 Award - Business, (Merit), BTEC Level 1 Digital Media (Pass)
Abbey Manor College
London 2017.01 - 2019.01
Skills
- IT / Computer skills
- Teamwork
- Independence
- Organisational skills
- Management skills
- Opera/Oracle PMS Experience
- Complaint Resolution
- Reliability
- Time Management
Affiliations
- I am deeply passionate about exploring the world, traveling to new destinations, and immersing myself in the beauty of nature. I am also an avid reader, continually seeking to expand my knowledge across various subjects. Additionally, I enjoy long recreational walks, which allow me to unwind, stay active, and connect with my surroundings.
References
References available upon request.
Timeline
Business & Tourism Management - Undergraduate (Year 1)
ARU London University
2024.01 -
Night Auditor
Novotel London Blackfriars
2022.08 - 2024.01
Housemen Operations & Events Assistant
Hilton Hotel, Park Lane
2021.08 - 2022.05
Online picker & Store Assistant
Iceland Foods LTD
2020.03 - 2021.08
Work Experience
Ernst & Young
2019.03 - 2019.09
BTEC level 2 Extended Certificate - in Business
Lambeth College
2019.01 - 2020.01
BTEC level 2 Award - Business, (Merit), BTEC Level 1 Digital Media (Pass)
Abbey Manor College
2017.01 - 2019.01