Cetre Bashir Ssebuma
Khalifah,Abu Dhabi
Summary
Offering strong interpersonal skills and knack for building client relationships. Knowledgeable about customer service, sales techniques, and team collaboration. Ready to use and develop communication, problem-solving, and organisational skills.
Overview
1
1
Certification
Work history
Senior Sales Associate
Emelife solar system
Business bay , Dubai
11 2024 - Current
- Assisted clients in making informed purchasing decisions, fostering trust and loyalty.
- Operated cash registers with accuracy and processed cash and card transactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Streamlined store operations to enhance efficiency and productivity levels.
- Managed customer complaints effectively, restoring confidence in our products and services.
Visual Merchandiser
Imperial Fashion
Business bay , Dubai
11 2022 - 11 2024
- Trained junior staff members in visual merchandising techniques, improving team efficiency.
- Managed visual elements during store promotions for maximum impact.
- Coordinated with sales team for consistent brand presentation.
- Maintained clean and organised store environment, ensuring optimal shopping conditions.
- Streamlined merchandise replenishment process to minimise disruption on shop floor.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
Senior Sales Associate
Landmark Group - Head Office
Deira city center, Dubai
02 2013 - 08 2020
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Generated sales reports to guide management decisions and strategies.
- Trained junior staff members, enhancing their product knowledge and sales skills.
- Implemented visual merchandising standards for an appealing store layout.
- Managed customer complaints effectively, restoring confidence in our products and services.
Rides and Attractions Host
Align expo 2020
Expo city, Dubai
02 2021 - 05 2022
- Operated various types of amusement rides, adhering to safety standards at all times.
- Ensured guest safety by conducting regular checks on rides and attractions.
- Provided excellent customer service to guests, resolving complaints professionally.
- Maintained a calm demeanour during stressful situations such as technical difficulties or emergencies.
- Improved visitor experience with effective communication and clear instructions for ride operation.
Education
Marketing -
Makerere universty
03/2009 - 08/2012
Skills
- Visual merchandising
- Eye for detail
- Customer service
- POS systems
- Written and oral communication skills
- Results-orientated
Languages
English
Fluent
Swahili
Intermediate
Arabic
Beginner
French
Beginner
Certification
- Certified Associate in Project Management
Affiliations
- Association for Project Management
Accomplishments
- Supervised team responsible for executing well on projects, leading to increased revenue.
Timeline
Senior Sales Associate
Emelife solar system
11 2024 - Current
Visual Merchandiser
Imperial Fashion
11 2022 - 11 2024
Senior Sales Associate
Landmark Group - Head Office
02 2013 - 08 2020
Rides and Attractions Host
Align expo 2020
02 2021 - 05 2022
Marketing -
Makerere universty
03/2009 - 08/2012