CERIS DONOVAN

• Optimized betting processes, resulting in measurable efficiency improvements.
• Managed betting operations to increase team productivity and customer satisfaction.
• Trained team members on betting protocols, promoting collaboration and skill development.
• Analyzed betting trends to guide strategic decisions, enhancing overall profitability.

• Built strong relationships with team members and kitchen staff, contributing to seamless service flow and enhanced guest satisfaction.
• Provided excellent customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Handled cash transactions and operated the point-of-sale system effectively.
• Supported team members during peak hours to enhance service flow.

Ensured cleanliness of bar area and maintained rigorous sanitation practices.

• Prepared and served diverse cocktails and beverages with efficiency.
• Engaged customers to deliver outstanding service and resolve inquiries.