Ceri Thomas
Penrhyn Bay,Conwy
Summary
A dedicated professional with a strong foundation in time management, empathy, and active listening, complemented by creativity and motivation. Demonstrates rapid learning and continuous upskilling to stay ahead of industry trends. Known for exceptional customer service and a positive mindset, aiming to leverage these skills towards achieving excellence in future career endeavours.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Hairdresser
Grosvenor Care
Colwyn Bay, Conwy
06.2025 - Current
- Delivered bespoke unisex hairdressing services to residents every six to eight weeks.
- Ensured safety and support by addressing residents' physical, sensory, and behavioural needs.
- Fostered trusting relationships with clients and staff for enhanced service delivery.
- Provided engaging, friendly hairdressing services to individuals lacking access to such amenities.
- Maintained a clean, hygienic work area to uphold health and safety standards.
Pharmacy Dispenser
Boots UK
Penrhyn Bay, Conwy
07.2022 - Current
- Processed repeat prescriptions for large patient base, ensuring accuracy and compliance.
- Dispensed both over-the-counter and prescription-only medicines under pharmacist supervision.
- Advised patients on dosage instructions and potential side effects of medications.
- Assisted customers with queries regarding prescriptions to enhance service quality.
- Provided tailored service to meet healthcare needs and foster patient loyalty.
- Handled sensitive data in strict adherence to GDPR guidelines.
Hairdressing student
Llandrillo college
Rhos-on-sea, Conwy
09.2023 - 06.2026
- Accomplished Level 1 and 2 NVQ in Hairdressing and pursuing Level 3 certification
- Demonstrated responsibility and commitment by maintaining good academic standing while balancing part-time job and extracurricular activities.
Recruitment coordinator
Home Instead Senior Care
Abergele, Conwy
03.2018 - 05.2019
- Conducted initial candidate screenings, reducing time spent by hiring managers on unqualified applicants.
- Facilitated background checks to ensure integrity of potential employees.
- Streamlined recruitment processes by implementing effective applicant tracking systems.
- Oversaw application process from start to finish, providing candidates clear guidance at each step.
Senior support worker
Potens
Old Colwyn, Conwy
01.2016 - 03.2018
- Managed 13-bed unit specialising in Korsakoff's dementia treatment.
- Conducted consistent risk assessments to minimise potential hazards.
- Developed comprehensive care plans to enhance client wellbeing.
- Administered medication according to prescriptions, ensuring accuracy and timeliness.
- Provided exceptional emotional support, resulting in improved mental health outcomes.
- Planned staff rotas, optimising workload balance effectively.
- Facilitated new employee inductions and ongoing training for high-quality care delivery.
Senior support worker
MHC UK
Colwyn Bay, Conwy
07.2013 - 12.2016
- Administered medication according to prescriptions, ensuring accurate dosage at appropriate times.
- Promoted autonomy for individuals with learning disabilities through effective support and guidance.
- Maintained meticulous records of client progress to ensure seamless continuity of care.
- Delivered exceptional emotional support to clients, enhancing overall mental health outcomes.
- Managed resident and home finances while coordinating a comprehensive activity schedule.
Education
NVQ Level 3 - Hairdressing
Llandrillo College
Rhos-On-Sea, Conwy 09.2025 -
NVQ Level 2 - Hairdressing
Llandrillo College
Rhos-on- Sea, Conwy 09.2024 - 06.2025
NVQ Level 1 - Hairdressing
Llandrillo College
Rhos-on Sea, Conwy 09.2023 - 06.2024
Diploma of Higher Education - Pharmacy Dispensing
Boots UK
Penrhyn Bay, Conwy 07.2022 - 06.2023
NVQ Level 3 - Health and Social Care
North Wales Training
Colwyn Bay, Conwy 09.2012 - 06.2014
A-Levels - Psychology, Sociology and Fine Art
Ysgol Bryn Elain
Colwyn Bay, Conwy 09.2001 - 06.2003
GCSEs - 10 including Maths, English, Science
Ysgol Bryn Elain
Colwyn Bay, Conwy 09.1995 - 06.2000
Skills
- Time management
- Empathy and patience
- Active listening
- Creativity
- Motivation
- Rapid learning
- Continuous upskilling
- Exceptional customer service
- Trend awareness
- Positive mindset
Websites
Affiliations
- Ukulele
- Drawing and Painting
- Dog walking
Accomplishments
- Finalist at Concept Hair learner of the year in 2023 (Level 1) and 2024 (Level 2) in the styling and Avant Garde categories
- Winner of cross college competitions in 2023 and 2024 in Styling and Avant Garde category
Certification
- Level 3 Bridal styling certification
Custom
Samantha Mercer (Current Manager) Boots UK
Telephone: 01492 549261
Mobile:07748904917
Beth Evans (Tutor) Llandrillo College
Telephone: 01492 546666 ext 1290
Email: evans4b@gllm.ac.uk
Motherhood
I was lucky enough to take a break from work when my daughter was born in 2019 and loved the time I got to spend with her in her early years, I returned to work in 2022 when she entered the school system.
Timeline
NVQ Level 3 - Hairdressing
Llandrillo College
09.2025 -
Hairdresser
Grosvenor Care
06.2025 - Current
NVQ Level 2 - Hairdressing
Llandrillo College
09.2024 - 06.2025
Hairdressing student
Llandrillo college
09.2023 - 06.2026
NVQ Level 1 - Hairdressing
Llandrillo College
09.2023 - 06.2024
Pharmacy Dispenser
Boots UK
07.2022 - Current
Diploma of Higher Education - Pharmacy Dispensing
Boots UK
07.2022 - 06.2023
Recruitment coordinator
Home Instead Senior Care
03.2018 - 05.2019
Senior support worker
Potens
01.2016 - 03.2018
Senior support worker
MHC UK
07.2013 - 12.2016
NVQ Level 3 - Health and Social Care
North Wales Training
09.2012 - 06.2014
A-Levels - Psychology, Sociology and Fine Art
Ysgol Bryn Elain
09.2001 - 06.2003
GCSEs - 10 including Maths, English, Science
Ysgol Bryn Elain
09.1995 - 06.2000