Ceri Lovegrove
Cheltenham,Gloucestershire
Summary
Accomplished professional with expertise in retail software proficiency and store layout designing, known for successful up-selling and a strong empathy for clients. Demonstrates exceptional skills in social care and crisis intervention strategies, complemented by meticulous record-keeping abilities. Committed to leveraging these competencies to enhance customer experiences and drive business success.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Sales assistant
Flying Tiger
Cheltenham, Gloucestershire
2025.10 - 2025.12
- Maintained a clean, well presented, and fully stocked shop floor
- Organised, stored, and moved deliveries to the stock room and shop floor
- Assisted customers with any and all needs on the shop floor and at the tills.
Support worker
M&D Care
Swansea, City and County of Swansea
2023.05 - 2025.08
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Helped achieve patient independence through guided tasks and activities.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Provided companionship during outings contributing to an active social life for clients.
- Administered medication according to schedule, promoting optimal health outcomes.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
Education
A-Levels - Ancient History, Mathematics, Environmental Sciences
Cirencester College
Cirencester, Gloucestershire 2019.09 - 2021.07
GCSEs - Mathematics, Biology, Geography, Spanish, Chemistry, English, Physics, Art
Winchcombe School
Winchcombe, Gloucestershire 2014.09 - 2019.07
Skills
- Retail software proficiency
- Store layout designing
- Successful up-selling
- Empathy for clients
- Social care
- Crisis intervention strategies
- Record-keeping
References
References available upon request.
Timeline
Sales assistant
Flying Tiger
2025.10 - 2025.12
Support worker
M&D Care
2023.05 - 2025.08
A-Levels - Ancient History, Mathematics, Environmental Sciences
Cirencester College
2019.09 - 2021.07
GCSEs - Mathematics, Biology, Geography, Spanish, Chemistry, English, Physics, Art
Winchcombe School
2014.09 - 2019.07