Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cellina-Nora Ion

Worcester,GLS

Summary

Dynamic Operations Analyst with a proven track record at HotStats Limited, enhancing operational efficiency and team productivity through expert data analysis and workflow optimization. Skilled in multitasking and organizational abilities, I've significantly improved decision-making processes and customer satisfaction. My approach combines meticulous statistical analysis with collaborative teamwork, achieving tangible improvements without exceeding a 20% increase in resource utilization.

Overview

8
8
years of professional experience

Work History

Operations Analyst

HotStats Limited
03.2022 - 09.2024
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.
  • Created custom reports and visualizations to support decision-making processes.
  • Enhanced data accuracy through meticulous attention to detail in data management tasks.
  • Assessed operational performance to identify areas for improvement.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Supported supervisor and associated team members to maintain system functionality.
  • Identified inefficiencies in current systems, recommending adjustments that resulted in increased productivity levels.

Transport Assistant

Amazon
09.2019 - 02.2022
  • Monitored driver performance by evaluating metrics such as on-time deliveries, fuel efficiency, and adherence to safety protocols.
  • Conducted regular safety audits to ensure compliance with industry regulations and minimize accidents.
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Maintained accurate records of each trip''s details including mileage driven, fuel usage, delivery times, which contributed to informed decision-making processes within the department.
  • Contributed to a safer working environment by diligently reporting any safety concerns or observations to management for prompt resolution.
  • Collaborated with other team members to ensure seamless transitions between shifts and maintain high-quality services at all times.

Assembly Team Leader

Polytech
03.2017 - 08.2019
  • Maintained a strong attention to detail while working on complex assemblies, ensuring high-quality results and minimal errors.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Improved product quality by performing thorough inspections during the assembly process, identifying defects, and taking corrective actions as needed.
  • Actively participated in regular team meetings to discuss ways to improve work processes, streamline operations, and enhance overall productivity levels.
  • Operated production machinery safely to reduce workplace accidents.
  • Identified opportunities for continuous improvement in the assembly process, resulting in increased efficiency.
  • Assisted in training new Assembly Operators, sharing knowledge of best practices for efficient operations.
  • Managed inventory of supplies used in the assembly process, minimizing downtime caused by material shortages.
  • Performed routine maintenance checks on assembly equipment, ensuring optimal functionality at all times.

Education

Bachelor of Science - Economics

Academy of Economic Studies
Bucharest
06-2016

Skills

  • Reporting skills
  • Operational efficiency
  • Workflow optimization
  • Data analysis
  • Operations research
  • Multitasking
  • Organizational skills
  • Decision-making
  • Statistical analysis
  • Teamwork
  • Time management

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Operations Analyst

HotStats Limited
03.2022 - 09.2024

Transport Assistant

Amazon
09.2019 - 02.2022

Assembly Team Leader

Polytech
03.2017 - 08.2019

Bachelor of Science - Economics

Academy of Economic Studies

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Cellina-Nora Ion