Cecily Hann

My role at V-Nova covers responsibility for all day-to-day HR (queries, managing our benefits schemes, time off, onboarding and offboarding, payroll, compliance, HR communications, social events etc.) as well as providing first-line HR guidance, working with Managers on topics such as performance development, training requests, and supporting with employee engagement, DE&I and HR projects/initiatives.

Key responsibilities:

• Fostered positive working relationships through clear and empathetic communication.
• Interpreted employment law effectively, safeguarding organisational interests.
• Coordinated seamless onboarding processes for smooth transition of new hires.
• Facilitated performance reviews, encouraging continuous professional development.
• Managed staff records meticulously, ensuring data privacy and accuracy.
• Updated company policies, maintaining compliance with employment legislation.
• Promoted equality and diversity as part of the organisation's culture.
• Maintained up-to-date knowledge of HR trends for innovative practices implementation.
• Performed exit interviews, gaining useful insights to improve employee retention rates.

As a People Advisor, I played a key role in shaping a positive and productive workplace by driving employee welfare, improving HR operations, and advising on best practices for compliance and performance management. I was committed to enhancing the employee experience through strategic policies, training, and retention initiatives. I was made redundant in July 2024.

Key Responsibilities:

• Led employee welfare programs to support work-life balance.
• Identified skills-gap analysis to develop and deliver training initiatives to boost employee skills.
• Streamlined HR operations using advanced software tools.
• Updated company policies to ensure legal compliance.
• Maintained the employee handbook and ensured alignment with company values.
• Utilised staff surveys to improve working conditions and practices.
• Advised managers on disciplinary procedures and issue resolution.
• Facilitated new hire onboarding, including training, issue resolution, and documentation.
• Maintained accurate and up-to-date employee records.
• Collaborated with managers to refine HR policies and improve business outcomes.
• Managed annual salary and talent reviews, performance appraisals, and succession planning.
• Implemented successful employee retention strategies, including exit interviews and enhanced onboarding.

As a People Development Coordinator, I supported people operations, drove employee development, and enhanced workplace culture. My focus was on improving efficiency, supporting talent development initiatives, and ensuring compliance, while fostering a positive and productive environment. I was made redundant in April 2023.

Key Responsibilities:

• Managed daily people operations to ensure consistent service delivery and compliance.
• Coordinated various people projects, ensuring timely and effective completion.
• Developed and implemented process improvements to enhance workflow efficiency.
• Conducted new hire orientations, reinforcing company values and expectations.
• Maintained accurate employee records to ensure compliance with regulations.
• Contributed to retention efforts by implementing effective feedback systems.
• Fostered a positive workplace culture through team-building initiatives.
• Supported performance appraisals to ensure fairness and objectivity.
• Rolled out employee wellness programs to boost productivity and morale.
• Maintained confidentiality while handling sensitive employee information.
• Conducted exit interviews to gain insights for improving retention strategies.
• Assisted the People team VP with salary reviews, talent assessments, and succession planning.

• Led and managed a team of Sales Development Representatives to achieve sales targets.
• Recruited, interviewed, trained, and onboarded new SDR employees.
• Developed sales strategies and processes to optimize team performance
• Provided coaching and mentorship to enhance skills and professional development.
• Collaborated with cross-functional teams to drive employee recognition and boost engagement.
• Streamlined project management processes to ensure timely delivery of tasks.
• Identified skill gaps within the team and organised relevant training sessions.
• Established guidelines for team operations, resulting in improved efficiency.
• Instituted effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
• Mediated in conflict situations, promoting harmony amongst team members.
• Liaised with senior management on strategic planning initiatives, contributing valuable insights.
• Conducted comprehensive performance reviews for continuous improvement.
• Drove process improvements through rigorous analysis of existing procedures.