CECILE SARAMITO
London
Summary
Dedicated professional with a strong foundation in customer service, adept at managing time effectively and maintaining organisation in fast-paced environments. Demonstrates exceptional communication skills and problem-solving abilities, remaining calm under pressure to deliver optimal results. Committed to leveraging these skills to enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Homemaker / Stay-at-home parent
London
2023.01 - 2025.11
- Household management and day-to-day organisation since the birth of my daughter.
- Development of strong time management, organisation, and multitasking skills.
- Ongoing maintenance of professional skills through training and continuous learning.
General Administrator
Laboratory Perfumes
London
2020.01 - 2020.09
- Managed two administrative divisions (Fashion and Perfumes).
- Handled multiple requests with strict deadlines.
- Proposed and organised a social media competition to increase visibility in France.
- Assisted in translating the website into French to support expansion into new markets.
Medical Receptionist
La Maison Médicale
London
2017.09 - 2019.12
- Assisted with interviews and training of four new receptionists.
- Supported integration of new practitioners, including software training.
- Implemented systems to optimise vaccine stock and ensure availability.
- Coordinated regularly with practitioners to anticipate material needs.
- Participated in preparation for CQC inspections.
Store Manager
Zadig & Voltaire
London
2016.04 - 2017.01
- Promoted from Assistant Manager to Manager within six months.
- Recruited a diverse and dynamic team.
- Led daily briefings focused on turnover, priorities, and improvements.
- Trained and supported an assistant manager who was later promoted.
- Organised one-to-one meetings to ensure team well-being.
Education
Certificate of Higher Education - Counselling
Counselling & Psychotherapy Training Academy
2022.09 - 2023.08
Bachelor's - Psychology
IED Paris 8
Paris 2017.10 - 2021.07
BTS - Communication
ICOGES
Paris 15 2008.09 - 2011.06
Skills
- Customer Service
- Time Management
- Organizational Skills
- Communication skills
- Problem-solving
- Calm under pressure
Languages
French
Native
English
Fluent
Timeline
Homemaker / Stay-at-home parent
2023.01 - 2025.11
Certificate of Higher Education - Counselling
Counselling & Psychotherapy Training Academy
2022.09 - 2023.08
General Administrator
Laboratory Perfumes
2020.01 - 2020.09
Bachelor's - Psychology
IED Paris 8
2017.10 - 2021.07
Medical Receptionist
La Maison Médicale
2017.09 - 2019.12
Store Manager
Zadig & Voltaire
2016.04 - 2017.01
BTS - Communication
ICOGES
2008.09 - 2011.06