CECILE SARAMITO
London
Summary
Dedicated professional with a strong foundation in customer service, adept at managing time effectively and maintaining organisation in fast-paced environments. Demonstrates exceptional communication skills and problem-solving abilities, remaining calm under pressure to deliver optimal results. Committed to leveraging these skills to enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Homemaker / Stay-at-home parent
London
01.2023 - 11.2025
- Household management and day-to-day organisation since the birth of my daughter.
- Development of strong time management, organisation, and multitasking skills.
- Ongoing maintenance of professional skills through training and continuous learning.
General Administrator
Laboratory Perfumes
London
01.2020 - 09.2020
- Managed two administrative divisions (Fashion and Perfumes).
- Handled multiple requests with strict deadlines.
- Proposed and organised a social media competition to increase visibility in France.
- Assisted in translating the website into French to support expansion into new markets.
Medical Receptionist
La Maison Médicale
London
09.2017 - 12.2019
- Assisted with interviews and training of four new receptionists.
- Supported integration of new practitioners, including software training.
- Implemented systems to optimise vaccine stock and ensure availability.
- Coordinated regularly with practitioners to anticipate material needs.
- Participated in preparation for CQC inspections.
Store Manager
Zadig & Voltaire
London
04.2016 - 01.2017
- Promoted from Assistant Manager to Manager within six months.
- Recruited a diverse and dynamic team.
- Led daily briefings focused on turnover, priorities, and improvements.
- Trained and supported an assistant manager who was later promoted.
- Organised one-to-one meetings to ensure team well-being.
Education
Certificate of Higher Education - Counselling
Counselling & Psychotherapy Training Academy
09.2022 - 08.2023
Bachelor's - Psychology
IED Paris 8
Paris 10.2017 - 07.2021
BTS - Communication
ICOGES
Paris 15 09.2008 - 06.2011
Skills
- Customer Service
- Time Management
- Organizational Skills
- Communication skills
- Problem-solving
- Calm under pressure
Languages
French
Native
English
Fluent
Timeline
Homemaker / Stay-at-home parent
01.2023 - 11.2025
Certificate of Higher Education - Counselling
Counselling & Psychotherapy Training Academy
09.2022 - 08.2023
General Administrator
Laboratory Perfumes
01.2020 - 09.2020
Bachelor's - Psychology
IED Paris 8
10.2017 - 07.2021
Medical Receptionist
La Maison Médicale
09.2017 - 12.2019
Store Manager
Zadig & Voltaire
04.2016 - 01.2017
BTS - Communication
ICOGES
09.2008 - 06.2011