Carmen Dominguez-Pimentel

• Supported lead teacher in lesson planning and learning activities.
• Participated in professional development activities to stay current on educational trends and enhance skills as a Learning Support Assistant.
• Assisted in the implementation of classroom accommodations, such as visual aids or modified materials, to better support students with diverse learning needs.

· Finance and accounting duties reporting to finance manager and head of finances.

· Basic credit control (receivable processes) and allocating customers receipts (transaction processing)

· SAP business One experience

· Accounting, billing, chasing for payments, filling, archiving, daily and weekly reports.

· My main goal was to achieve the payment of very old invoices by clients all over Europe and UK. 20,000 Euros in 2 weeks recovered from old invoices dated back to Oct 2018. Mainly Spanish, German and French used and English with the rest of markets.

· I was offered to stay permanent but due to daily logistics and family commitments I had to decline the offer.

· Support commercial and sales team with enquiries, quotes, monthly reports on sales, targets, issues and maintain excellent customer relations.

· Provide excellent customer service both to end customers and dealers in the MEA and Latin- America regions and to internal GE companies.

· Assist customers with product deadline and technical information, order entry, finance related issues, weekly reports on sales.

· Liaise with finance teams to resolve disputes, follow up on history and raise credit/debit notes if applicable after commercial approval. Up to date credit status for risk markets.

· Liaise with logistics team to solve problems to avoid supply issues or disruptions.

· Liaise with different departments to guarantee supply to customer is maintained: stock planning, regulatory affairs, ITC, and liaise with commercial teams to obtain up to date pricing, product import licences and commercial authorizations etc to avoid supply disruptions to customer.

· Log and track complaints and provide feedback tocustomer.