Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caio Bach Lima

Summary

Experienced professional with expertise in transporting goods, managing systems, and ensuring compliance with transportation safety protocols. Skilled in route planning, time management, and handling sensitive materials, including restricted cargo. Proficient in operating ground transportation equipment and manual handling, complemented by strong communication skills and a proven ability to analyse data for effective reporting.

Overview

9
9
years of professional experience
2022
2022
years of post-secondary education

Work History

InPhase Assistant

East London NHS Foundation Trust (ELFT)
03.2024 - 03.2025
  • Maintain accurate directorate and department information within the InPhase system for all reported incidents
  • Conduct data integrity checks and update risk categories to ensure comprehensive and reliable data
  • Create and manage dashboard portals for easy access to real-time data reports and analysis
  • Deliver training on the medicines safety and actions portals, enhancing staff proficiency
  • Respond to daily inquiries, troubleshooting issues, and escalating complex problems when necessary
  • Compile data to generate comprehensive reports for internal stakeholders
  • Provide customer service by addressing inquiries and delivering high levels of satisfaction
  • Handle confidential information with discretion, maintaining integrity and compliance with data protection regulations

Ramp Agent

London City Airport
01.2020 - 12.2020
  • Operate ground servicing equipment, including electric vehicles, to safely handle and transport cargo to and from aircraft
  • Ensure the secure handling of goods, including prohibited and sensitive items, in compliance with safety regulations and airline policies
  • Conduct safety checks to ensure the safe loading and unloading of cargo, preventing damage and ensuring timely departures
  • Assist with seasonal operations such as de-icing, while ensuring strict adherence to safety standards

Driver

Tesco PLC
12.2015 - 03.2017
  • Deliver goods efficiently, ensuring timely and safe transportation to a variety of locations
  • Manage delivery schedules, routes, and logistics to optimize fuel efficiency and meet customer demands
  • Ensure proper handling and secure transportation of sensitive and prohibited goods, adhering to company and legal regulations
  • Follow all safety protocols to ensure secure and compliant delivery, including loading and unloading items with care
  • Provide excellent customer service during deliveries, ensuring a positive customer experience while managing any issues that arise during the delivery process

Education

BA (Hons) - Business Studies

Middlesex University London
London

BTEC - Sport and Exercise Science

St Angela’s And St Bonaventure’s Sixth Form
London
01.2011 - 01.2013

GCSEs - Math, English, English Literature, Science, P.E., French, Drama

St Bonaventure’s Secondary School
09.2006 - 07.2011

Skills

  • Transporting goods
  • Managing systems
  • Data reporting
  • Data analysis
  • Transportation safety protocols
  • Handling restricted cargo
  • Driving skills
  • Route planning
  • Time management
  • Handling sensitive materials
  • Communication skills
  • Manual handling
  • Operating ground transportation equipment

Languages

English
Portuguese
Spanish

Timeline

InPhase Assistant

East London NHS Foundation Trust (ELFT)
03.2024 - 03.2025

Ramp Agent

London City Airport
01.2020 - 12.2020

Driver

Tesco PLC
12.2015 - 03.2017

BTEC - Sport and Exercise Science

St Angela’s And St Bonaventure’s Sixth Form
01.2011 - 01.2013

GCSEs - Math, English, English Literature, Science, P.E., French, Drama

St Bonaventure’s Secondary School
09.2006 - 07.2011

BA (Hons) - Business Studies

Middlesex University London

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Caio Bach Lima