DEVI RAJENDRAN
London
Summary
Solutions-driven business analyst with 15+ years of experience delivering a well-balanced repertoire of business relationships, technical solutions, and business requirements in banking, payments, legal & risk, regulatory and healthcare insurance domains. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Business Analyst / Data Analyst
Lloyds Banking Group
06.2021 - Current
- Support analytical, insight and operational workloads required for migration of general ledger cluster
- Build foundational data products and business relevant data products to furnish banks data needs
- Collaborated with stakeholders to define project objectives and criteria.
- Generated business intelligence reports to inform strategic decision-making.
- Developed and implemented data governance policies and procedures.
- Created data models to support decision-making processes.
- Researched competitors to build report of rising trends in commercial lending markets.
- Deployed predictive analytics models to forecast future trends.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Contributed to establishment of standard operating procedures for business analysis processes, resulting in more effective and efficient project delivery.
Business Analyst / Project Lead
HSBC India
06.2021 - 11.2022
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Created dashboards to monitor and track key performance indicators.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Business Analyst / Project Lead
JPMorgan Chase
09.2015 - 07.2018
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Collaborated with stakeholders to identify business needs and data sources.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Analyst/Project Lead/Release Manager
IBM India Pvt. Ltd
12.2006 - 02.2015
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
- Led cross-functional teams to successfully complete IT projects.
- Implemented best practices to drive quality IT project delivery.
- Evaluated potential third-party tools or services to enhance release management capabilities, recommending solutions that aligned with budgetary and technical requirements.
- Facilitated post-release debriefs with team members to identify areas of improvement, driving continuous process refinement over time.
Applications Developer
Inautix India Private Ltd, BNY Mellon
07.2005 - 12.2006
- Created software applications for Mac and Windows systems.
- Developed conversion and system implementation plans.
- Participated in code review sessions, identifying areas for improvement while learning from colleagues'' feedback.
- Designed and developed analytical data structures.
- Kept up-to-date with emerging technologies to ensure applications remained current and competitive in the market.
- Prioritized tasks effectively using project management tools, ensuring timely completion of all assigned responsibilities.
Education
Higher Secondary -
Government Girls Higher Secondary School
Attur, Tamil NaduBachelor of Engineering -
Government College of Technology, Anna University
2005
Skills
- Data and Analytics
- Risk Assessment
- Team Collaboration
- Project Management
- User Acceptance Testing
- Data Modeling
- SQL Proficiency
- Data Analysis
- Business intelligence tools
- Requirements Analysis
- Requirements Gathering
- Business Requirements
- Specifications Documentation
- SQL and Databases
- Business Process Mapping
- SWOT Analysis
- Use Case Development
- Functional specifications
- Industry Trend Analysis
- Data Synthesizing
- Financial Markets
Accomplishments
- Leveraged evidence-based research methodology (Interviews, requirement workshops, surveys and use scenarios), future focused industry research and design thinking facilitation techniques to elicit latent user needs
- Extensive experience in various software development methodologies such as Waterfall and Agile (Scrum)
- Onsite experience in leading various application development and business analysis activities
- Strong leadership coupled with excellent verbal, written and interpersonal skills
- Team oriented, comfortable working in a fast-paced environment
Certification
Certified as JPMorgan Internal business Analyst
Certified as Senior Quality Practitioner
Certified as a Change Team Member (CTM Lean)
Virtusa certified scrum master
Certified Application Security Champion
IBM Certified Database Administrator (DB2 UDB V8.1 for z/OS - 702)
Additional Information
- AWARDS & ACHIEVEMENTS:
- Secured District First in school XII standard and has been awarded “DISTRICT RANK SCHOLARSHIP” by the Chief Educational department
- Received appreciation from the CEO level for the delivery of JCC reengineering Project (BNY Mellon) with 100% customer satisfaction
- Received the IBM "BRAVO" award in recognition to the contribution for 'WA-CPS HDC Backlog reduction'
- Received JPMorgan reward for Operations efficiency by implementing Malaysia Petronas Back valuation Project
- Received Virtusa HSBC Pioneer award for out of the box thinking and excellence strategic achievements Received Virtusa V-Intellect award for the H2FY22
Timeline
Lead Business Analyst / Data Analyst
Lloyds Banking Group
06.2021 - Current
Business Analyst / Project Lead
HSBC India
06.2021 - 11.2022
Business Analyst / Project Lead
JPMorgan Chase
09.2015 - 07.2018
Business Analyst/Project Lead/Release Manager
IBM India Pvt. Ltd
12.2006 - 02.2015
Applications Developer
Inautix India Private Ltd, BNY Mellon
07.2005 - 12.2006
Higher Secondary -
Government Girls Higher Secondary School
Bachelor of Engineering -
Government College of Technology, Anna University
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