Cavell Shadrawy
Summary
I am an enthusiastic and self motivated individual with a strong foundation in problem solving, effective communication, and strategic planning. I demonstrate exceptional leadership and teamwork abilities, thriving in fast-paced environments while maintaining attention to detail and I am calm under pressure. I adapt at multitasking and time management, with a proven track record of enhancing organisational efficiency through critical thinking and team building.
Overview
2
2
years of professional experience
Work history
Waiter bartender
Event solution staff
London
2024.01 - 2025.06
- Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
- Polished glassware regularly for presenting drinks impeccably.
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Prepared cocktails for enriching the bar's menu variety.
- Assisted in inventory management for maintaining optimal stock levels.
Employment
Inside success
Birmingham
2025.03 - 2025.06
- Approached customers/contributors in a friendly and welcoming way
- Convinced individuals to contribute to a program we were promoting for young individuals between the ages of 16-24
- Organised funds at the end of the day to figure out how much money was made by my group for the day for the program
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Employment
Seasonal retail
London
2023.11 - 2025.01
- Filled multiple roles, including retail assistant and attraction support
- Managed a small retail store, provided customer service and sales assistance
- Assured smooth operations of assigned attractions, handled payment
- Contributed to a positive and lively environment for guest to have a great experience
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
Employment
Arsenal Causal retail
London
2023.05 - 2024.05
- Provided exceptional customer service, assisting with product selection and enquires
- Resolved customer complaints and escalated complex issues to management
- Maintained accurate cash and till operations
- Kept up-to-date product knowledge to effectively advise customers
- Rotated and replenished stock to optimise product display
- Processed customer returns and refunds
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Successfully delivered on tasks within tight deadlines.
Education
A-levels - Business, Psychology and sociology
Carnal pole Secondary school
London 2022.09 - 2024.07
GCSE - English, Maths, science, Music Technology, religious studies, Geography and Spanish
Waterside Academy
London 2017.09 - 2022.07
International business management - Business Management
Aston university
Birmingham 2024.09 -
Skills
- Organised: I maintained a highly organised workspace, which allowed me to quickly locate important documents and prioritise tasks effectively
- Teamwork: I actively collaborated with colleagues on projects, contributing my skills and knowledge to achieve shared goals
- Time Management: I effectively managed my time to meet deadlines and prioritise tasks based on their importance
- Effective Communication: I communicated clearly and concisely with colleagues and clients, both verbally and in writing
- Critical Thinking: I used my critical thinking skills to evaluate information and make sound decisions that benefited the company
Timeline
Employment
Inside success
2025.03 - 2025.06
International business management - Business Management
Aston university
2024.09 -
Waiter bartender
Event solution staff
2024.01 - 2025.06
Employment
Seasonal retail
2023.11 - 2025.01
Employment
Arsenal Causal retail
2023.05 - 2024.05
A-levels - Business, Psychology and sociology
Carnal pole Secondary school
2022.09 - 2024.07
GCSE - English, Maths, science, Music Technology, religious studies, Geography and Spanish
Waterside Academy
2017.09 - 2022.07