CAVAN SMITH

Highlighted Achievements:

• Bracknell Forest Council (BDM) - Regularly helped with fundraisers and charity work events for the local community.
• Student Mentor (University) - Mentored students from lower years academically and helped them to adjust to student life.
• Paired Reading (School) - Met weekly with struggling students in lower years to develop their literacy and maths skills.

Key Responsibilities:

• Customer Engagement: Handling customer transactions and queries.
• Stock Management: Managing stock to ensure smooth operation.

Key Responsibilities:

• Event Setup: Set up decor and equipment for children's events according to client needs.
• Customer Engagement: Engaged with clients and guests, providing a welcome atmosphere and ensuring a smooth event execution in line with expectations.

Key Responsibilities:

• Customer Relationship Management: Managed the 'qualified customers' section, catering to professional plumbers, electricians and other tradespeople.
• Sales Targets: Consistently met weekly sales targets for section (£10,000 per week).

Highlighted Achievements:

• Helped my branch to become one of the best performers in our region through sales efforts and customer relations, leading to winning award for best Screwfix branch.

Key Responsibilities:

• Front of House: Responsible for customer-facing operation of the restaurant. Managed table turnovers and customer enquiries.
• Management: Oversaw a team of 4 servers, assigning tasks accordingly to optimise efficiency and service.