Catrina Adetunji

Outline: Network Rail is a rail industry in which I worked as a Personal Track Operative, meaning I am allowed to work on or near the railway and Site Access Controller, meaning I am responsible and act as the worksites administrator centre.

Responsibilities:

• Facilitated expense tracking by maintaining detailed maintenance records and logs.
• Repaired and rebuilt rail track, tunnels, bridges and viaducts, using hydraulic and hand tools.
• Surveyed track to identify and clear objects blocking the line.
• Enabled safe use of rail after accidents by assisting in re-railing operations.
• Prevented maintenance disruptions by ensuring effective spare parts inventory and control.
• Signed Labourers in and checked to make sure they were wearing the correct PPE.
• Dealing with large groups of people.
• Using nutshell software to access accounts and sign workers in.

Skills:

• Briefing
• Good IT skills
• Effectively communicated with staff
• Assertiveness
• Understanding of the phonetic alphabet
• PTS Competency
• Administration
• Physically active
• high attention to detail
• Maintaining Track
• Cable Pulling
• Site Access Control
• Shovelling

Outline: KBM is a training and recruitment company that specialises in finance courses and accredited diplomas, I am currently enrolled onto their programme and I am learning how to use accounting software and have achieved my AAT Level 3.

Responsibilities:

• Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
• Advanced Bookkeeping
• Processing Sales
• Completed and processed purchase orders and customer invoices each quarter.
• Dealing with supplies payments and customer receipts
• Monitored outstanding invoices and performed collections duties.
• Managed invoicing and payment processing operations.
• Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
• Attended regular AAT training to aid development.
• Evaluated employee expense reports and verified accuracy.
• Oversaw inventory by reviewing batch summaries and ordering based on sales trends.
• Organised budget documentation and tracked expenses to maintain tight business controls.
• Reconciled all company accounts, including credit cards, employee expenses and commissions.

Skills:
• Planning and organising
• Analytical Skills
• Learning New Accounting formulae
• Consistent Updating of Documentation

• Learning to use Sage

Outline: At Mitek, I worked as an accounts receivable assistant. It was more responsibility to make sure that company was receiving the money that was owed to them through different variations.

Responsibilities:

• Managed around 40 invoices a day
• Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
• Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
• Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
• Billed customers by sending statements and invoices via fax or email.
• Contributed to faster payment collections by generating and distributing weekly aging reports to relevant stakeholders.
• Completed reports on unpaid accounts due to credit card reversals, declined credit cards and non-sufficient funds.
• Ensured accurate reporting of monthly revenue by conducting thorough account audits.
• Summarized, classified and recorded financial and numerical data to compile and maintain financial records, using journals and Netsuite
• Enhanced cash flow by efficiently processing invoices and monitoring overdue accounts.
• Tracked payment and budget activity to assist with projections and forecasting.
• Created financial reports by analyzing, collecting and summarizing account trends and information.
• Reduced outstanding balances by consistently following up on delinquent payments with clients.
• Assisted with month-end closing procedures, verifying data accuracy and reconciling any discrepancies found.
• Created accounting summary reports itemizing income activities using Netsuite and Power BI with zero errors.

Skills:

• Attention to detail
• Motivational
• Communication
• Problem solving
• Financial managment
• Cash flow managing
• Mathematical

Outline: Copper Consultancy specialise in working with construction companies and other clients to help them win work. It is done by enhancing their reputation with their own clients and peers across the industry. My role within Copper was a finance assistant. I assisted the finance manager in weekly billable hours reporting, purchase order reporting, chasing purchase orders, downloading and reviewing expenses and many more.

Responsibilities:

• Use Paprika accounting software to process purchase orders and supplier invoices
• Use Email/ MS Teams to chase colleagues for expenses and purchase order submissions and approvals
• Creating Pivot tables
• Update weekly billable hours report using Excel before 5pm
• Create payment run schedules to pay suppliers when
  invoices are due
• Post bank receipts and payments to accounting software
• Support wider finance team with all functions as required

Skills
• Good attention to detail
• Approachable to others, open and engaging, helpful
• Willingness to learn
• Proactive problem solver
• An interest in pursuing a career in Finance/Accountancy

• Basic ability with MS Word and Excel

Outline: Marshmallow is an insurance company and during my time there I worked as a Validation Executive which is someone who analyses documents from clients for fraud and discrepancies.

Responsibilities:

• Enhanced customer satisfaction by streamlining communication channels and improving response times..
• Reviewed employee concerns and new opportunities to drive business strategies.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
• Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
• Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
• Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
• Reviewed transactions and receipts to identify any suspicious activity.
• Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.

Skills:

• Analytical
• Motivational
• Organisation
• Attention to detail
• Accuracy
• Time management
• Hit targets

Outline: My main role was to pertain and assist customers with the social services regarding the NHS and their care during the pandemic.

Responsibilities:

• Recorded data for computer-aided dispatch system with accuracy and precision.
• Navigated clinical triage software to efficiently allocate urgent medical help.
• De-escalated aggressive and highly emotional calls with firm and diplomatic tone.
• Liaised with emergency service personnel to enable quick responses to life-threatening situations.
• Provided pre-arrival advice to prepare callers for targeted and effective medical assistance.
• Exceeded service targets by 50% through swift and dynamic call handling.
• Supported callers through trauma, including accidents and death.
• Identified at risk individuals on calls, following safeguarding and policy procedures.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Researched issues through identification of similar past problems and recommended most appropriate solution.
• Attended telephone skills and program information training sessions to boost aptitude.
• Addressed customer account discrepancies and concerns.
• Answered over 40 calls per shift to meet fast-paced call center demands.

Skills:

• Excellent written, verbal and communication skills
• Precision, detail and monitoring skills
• Analytical and problem solving skills
• Computing skills and can work with numerous software e.g excel
• Inputting and data storage skills
• Excellent numerical skills
• Motivational
• Work under pressure

Outline: My role as a market research analyst involved me collecting and reviewing public opinion on the general election via outbound calling.

Responsibilities:

• Collated and analysed data to produce information about potential customers, competitors and suppliers, informing marketing and sales strategies.
• Created comprehensive research reports and presentations to provide insight and analysis into obtained data.
• Analysed and interpreted customer segment data, identifying market patterns and opportunities.
• Advised management on suitable applications to maximise effective use of research findings.
• Reported on market research trends with comprehensive data collection and analysis.
• Regularly met and liaised with management team to identify trends and future research project priorities.

Skills:

• Quick decision making
• Great eye for detail
• Communicating with customers
• Attention to detail
• Team working
• Analytical
• Problem solving|
• Accuracy