CATRIN VENABLES
Prestatyn,Denbighshire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Volunteer
Food Share
Wrexham, Wrexham
09.2023 - Current
- From teamwork and empathy to hard work and gratitude , the skills that I have learnt while being a food share (Given To Shine) volunteer can carry over into many other areas of my life.
- Leadership skills
- Problem-solving
- Organisation & planning
- Communication & interpersonal skills
- Mentoring skills & training others
- Time management
- Reporting
- Other personal improvements including raising confidence and self-esteem.
Volunteer
Eisteddfod
Llangollen, Denbighshire
07.2022 - Current
- Every year for one week I volunteer in the competitors club, from this I have met wonderful people from all around the world and learnt about many different cultures.
- I direct competitors to their staging areas.
- Provide the competitors with refreshments.
- Allow them a safe space to leave their belongings and to rehearse.
- Before the eisteddfod begins a few weeks prior, I will search for recruits to volunteer and contribute.
- Enhanced working relationships by participating in team-building activities.
- Maintained clean, safe working environments to eliminate accident risks.
- Identified issues, analysed information and provided solutions to problems for example rather than letting the left over refreshments go to waste, two years ago i organised for the local food share company to come and collect what we have at the end of the week. We now do this every year.
Volunteer
Young Leader
1st Llangollen Brownies, Denbighshire
04.2021 - Current
- I work with children in this role, and it provides me with so much fulfilment. it's so inspiring how much they look up to you.
- I've enjoyed making the sessions plans for different holidays for them, and see their little faces light up when they find out what I have planned for them.
Waitress
The Delph
Acrefair, Wrexham
04.2022 - 10.2024
- Greeted and escorted guests to tables.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Education
GCSEs - Mathematics, English, Welsh, Biology, Chemistry, Physics, Phycology, PE, Art, Geography, RE, Skills
Ysgol Dinas Bran
Denbighshire 09.2018 - 07.2023
SVQ Level 3 - Health and Social Care
Coleg Cambria
Connah's Quay 09.2023 -
Award in teaching swimming - I can teach Waves 1, 2 and 3 independently
STA
02.2024 - 02.2024
Skills
- Fluent Welsh speaker
- Digital literacy Certificate
- I really enjoy and work well with children
- Positive and confident
- Well-rounded character
- Punctual and organised
- Analyse situations critically
- Innovative and open-minded
- Emotionally aware
- Goal oriented
- Compassionate communication skills
- Natural Ability to delegate
- My key values in the workspace are professionalism, integrity, compassion, enthusiasm, and person-centred care
Languages
English
Master or proficient
C2
Welsh
Master or proficient
C2
Hobbies
- Wild Swimming - River D in the summer in my favourite place in the whole wide world
- Travelling is something I think of often, I love trying new things, swimming in new places, all I ever want to do is travel and swim
- Reading a good book
- My music
- Movies
Timeline
Award in teaching swimming - I can teach Waves 1, 2 and 3 independently
STA
02.2024 - 02.2024
Volunteer
Food Share
09.2023 - Current
SVQ Level 3 - Health and Social Care
Coleg Cambria
09.2023 -
Volunteer
Eisteddfod
07.2022 - Current
Waitress
The Delph
04.2022 - 10.2024
Volunteer
Young Leader
04.2021 - Current
GCSEs - Mathematics, English, Welsh, Biology, Chemistry, Physics, Phycology, PE, Art, Geography, RE, Skills
Ysgol Dinas Bran
09.2018 - 07.2023
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