Catia Doroftey

Responsible for meeting, greeting, and providing customers with exceptional service at all times.

Achievements/tasks:

• Focused on hitting KPI goals
• Gained teamwork skills by supporting the work of others and acting as an engaged team member while confidently completing the assigned tasks.
• Ensured that the visual standards of the store met the company's high standards.
• Worked well under pressure; especially during the holiday periods when the store was at its busiest.

Responsible for the efficient and professional running of the front desk reception as well as the store.

Achievements/tasks:

• Greeted customers, signed them in, and directed them to their destination.
• Corresponded with clients via email and post (managed approximately 40 calls and emails per day from customers).
• Recorded expense spreadsheets.
• Performed clerical tasks.