Catia Byrne

• Key Skills & Expertise
  
• Leadership & Team Management – Lead, motivate night teams to achieve replenishment targets, maintain high morale, productivity.
  
• Stock Replenishment & Availability – Ensure timely, accurate stock replenishment, meet customer demand, maintain stock levels.
  
• Operational Excellence – Streamline processes to improve efficiency, productivity, compliance with company policies.
  
• Performance Monitoring – Track, analyse KPIs, sales data, stock levels to drive continuous improvements.
  
• Health & Safety Compliance – Maintain safe working environment, ensure compliance with the company safety standards, regulations.
  
• Customer Service Excellence – Deliver well-organized, stocked store for enhanced shopping experience.
  
• Shift Leadership & Coordination – Oversee overnight replenishment operations, ensure store readiness for peak trading hours.

Experienced Store Manager | Retail Operations | Team Leadership Key Achievements:

Results-driven Store Manager with over five years of leadership experience at Tesco and One Stop, excelling in sales growth, team development, and operational excellence. Proven track record in driving customer satisfaction, optimizing store performance, and maintaining efficient inventory control. A strategic leader with strong problem-solving abilities, adept at fostering high-performing teams and exceeding business targets.

✅ Operational Excellence – Managed seamless store openings/closings, inventory control, and compliance with industry regulations.
✅ Sales & Performance – Analysed sales trends, collaborated with area managers, and implemented strategies to drive revenue growth.
✅ Team Leadership – Recruited, trained, and mentored staff, fostering a customer-focused and motivated workforce.
✅ Customer Experience – Resolved complaints efficiently, ensuring exceptional service and brand loyalty.
✅ Compliance & Standards – Maintained high store standards, adhered to health & safety regulations, and implemented internal controls.