Summary
Overview
Work History
Education
Skills
References
My hobbies include walking, pilates, reading, theatre, and I sing in a choir
Timeline
Generic

Cathy Watters

LISBURN

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working administration officer with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Hard-working administration officer with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

32
32
years of professional experience

Work History

Simulated Patient

Queen's University
Belfast
12.2019 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Carried out day-to-day duties accurately and efficiently.

Assistant Officer

HMRC
Belfast
03.1993 - 02.2019
  • Conducted thorough research for project completion ahead of deadlines.
  • Managed daily office operations to ensure efficiency.
  • Maintained accurate records, ensuring data integrity and confidentiality.
  • Organised company events and gatherings to boost employee morale.
  • Responded to customer enquiries, enhancing customer satisfaction.
  • Improved office systems by implementing new administrative procedures.
  • Fostered a positive work atmosphere through professional interactions and communications with colleagues and clients alike.
  • Prepared meeting minutes accurately, aiding in transparency and accountability.
  • Collaborated with different departments, fostering a harmonious work environment.
  • Handled incoming mail, sorting and distributing them appropriately in a timely manner.
  • Coordinated meetings, resulting in improved communication within the team.

Education

Bachelor of Arts - Social Sciences

Queen's University
Belfast
07.2003

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Leadership

References

References available upon request.

My hobbies include walking, pilates, reading, theatre, and I sing in a choir

I believe that I can bring my 40 plus years of work and life experience to the team. I am professional, enthusiastic, reliable, efficient, flexible and friendly.

I have worked in a variety of jobs/professions.  While at school I had a weekend job in retail.  I have also worked in hospitality and other administration roles prior to HMRC.

Timeline

Simulated Patient

Queen's University
12.2019 - Current

Assistant Officer

HMRC
03.1993 - 02.2019

Bachelor of Arts - Social Sciences

Queen's University
Cathy Watters