Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cathryn Thomas

Newmarket,Suffolk

Summary

Experienced and reliable lead dispenser with a strong background managing repeat prescritions, supervising dispensary operations, and ensuring safe, accurate medication dispensing within a busy GP surgery environment. Skilled in leading teams, maintaining compliance with NHS and surgery protocols, liaising with GPs , pharmacists, and patients, and delivering excellent patient care. Highly organised with strong attention to detail, excellent communication skills, and a proactive approach to improving efficiency and supporting day-to-day practice operations.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Head Dispenser

Oakfield surgery
Newmarket, Suffolk
10.2014 - Current

In my current position, I am the lead dispenser of a workforce of seven at Oakfield Doctors' Surgery, based in Newmarket Hospital.

  • In this position, I have a range of different duties, involving ordering stock when needed, dispensing prescriptions, accuracy checking, managing dossett boxes, and dealing with a variety of queries from the public and doctors in a busy surgery.
  • A great understanding of primary care in System 1.
  • Maintain proper storage and security conditions for all drugs.
  • Manage inventory movements, stock control, and replenishment.
  • Educated patients on proper dosage, administration and side effects of prescribed medication.
  • Process and accurately label medicine according to dosage requirements and warnings.
  • Process and accurately label medicine according to dosage requirements and warnings.
  • Answered multi-line phone and processed high volume of order requests from nurses, doctors and chemists.
  • Manage administration in the surgery through emails, Ask My GP, online requests, and any calls that may come in.

Equine trainer supervisor

William Jarvis
Newmarket, Suffolk
01.2004 - 09.2014

Advanced skills through securing promotion to a leadership role.

  • Enhanced horses' obedience discipline through consistent ground training exercises.
  • Administer dietary plans for animals to ensure optimal health and wellbeing.
  • Sanitised animal enclosures and equipment to ensure optimal hygiene standards.
  • Handled horses with care and compassion to ensure safety for horses, staff, and the general public.
  • Aligned day-to-day activities with targets set by upper management.
  • Coordinated daily operations, ensuring smooth workflow and timely completion of projects.

Equine Trainer

Henry cecil
Newmarket, Suffolk
01.1990 - 01.2004
  • Implemented ground training exercises to enhance horses' obedience, discipline, and trust in human handlers.
  • Handled horses with care and compassion to ensure safety of horses, staff, and the general public.
  • Observed horses at current stables to identify health issues or behavioural problems requiring attention.
  • Cleaned and disinfected animal enclosures and equipment.
  • Fed animals following dietary requirements.

Education

NVQ Level 2 - NVQ2

Oakfield surgery
Newmarket, SFK
2015

GCSEs - GCSE's

Prestatyn high
Prestatyn
1990

Skills

  • Time management
  • self-motivated, enthusiastic, and professional
  • System 1 proficiency
  • Administrative efficiency
  • Communication skills
  • Customer service excellence

Certification

  • Certificate in dog grooming.

Interests

  • I enjoy fitness, running and keeping active

Timeline

Head Dispenser

Oakfield surgery
10.2014 - Current

Equine trainer supervisor

William Jarvis
01.2004 - 09.2014

Equine Trainer

Henry cecil
01.1990 - 01.2004

NVQ Level 2 - NVQ2

Oakfield surgery

GCSEs - GCSE's

Prestatyn high
Cathryn Thomas