Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
Generic
Cathryn Raedcher

Cathryn Raedcher

Bradford,West Yorkshire

Summary

Organised and dependable Key Account Manager working for a privately owned Manufacturer of high quality envelopes supplying a wide customer base within the UK and exporting to 20 countries worldwide. Customers include major high street retail groups ,supermarkets and Direct Mail specialists . Involved in the industry for more than 30 years building a wealth of transferrable skills and knowledge within a progressive SME.

Product development from initial customer brief to finished goods,costing, delivering projects in budget, market research and analysis, trade shows,customer relationship building, account management , business development, display planograms and solutions, business forecasting/ budgets. IT literate in Microsoft packages, Unleashed and Data Warehouse solutions.

Overview

32
32
years of professional experience
4
4
years of post-secondary education

Work history

Sales Office / Key Account Manager

Regent Envelopes Ltd
Bradford
01.2019 - 07.2023
  • Identified new prospects and provided robust estimates to win orders. Nose to tail management of orders through all areas from materials purchasing ,production and despatch
  • Communicated new products and services to drive customer interest and boost sales.
  • Provided first-class client services, from onboarding to daily account management.
  • Employed exceptional rapport-building skills to nurture key relationships.
  • Managed an admin team of 6 to effectively support the business in all areas from sales, production planning, purchasing,repro and logistics
  • Crafted detailed sales reports, outlining key metrics to enhance strategic business decision-making.

Customer Service and Sales Support Manager

Regent Group
Bradford
05.2013 - 01.2019
  • Provided high quality service support to both internal sales teams and external customers.
  • Managed the customer service team and provided effective liaison between Sales and Product departments.
  • Reporting directly to the MD and the board of Directors created and delivered strategic performance reporting on stock and sales .
  • Minimised lost sales and monitored product CDP.
  • Created and directed customer promotions and set team objectives.
  • Implemented personal development programmes to enhance staff capabilities and satisfaction.
  • Recruited customer service team members and mentored in company policies and best practices.

Product Manager

Regent Group
Bradford
01.2003 - 05.2013
  • Product development from initial customer brief to finished goods including costing, delivering projects in budget, market research and analysis, trade shows,customer relationship building, account management , business development, display planograms and solutions, business forecasting/ budgets, customer presentations

Estimator / Production Assistant / Account Manager

Regent Group
Bradford
03.1991 - 12.2003

Education

GCSEs -

Hanson Upper School
Bradford
09.1985 - 06.1988

A-Levels -

Hanson Upper School
Bradford
09.1988 - 06.1990

Skills

  • Client relationship management
  • Account management
  • Resource allocation
  • Cost estimations
  • Budget supervision
  • leadership by example
  • Positive , Enthusiastic attitude
  • Problem solver
  • Excellent written and verbal communication
  • Project Management
  • Qualified in First Aid

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Sales Office / Key Account Manager

Regent Envelopes Ltd
01.2019 - 07.2023

Customer Service and Sales Support Manager

Regent Group
05.2013 - 01.2019

Product Manager

Regent Group
01.2003 - 05.2013

Estimator / Production Assistant / Account Manager

Regent Group
03.1991 - 12.2003

A-Levels -

Hanson Upper School
09.1988 - 06.1990

GCSEs -

Hanson Upper School
09.1985 - 06.1988
Cathryn Raedcher