Summary
Overview
Work history
Education
Skills
Timeline
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Catherine Zeverona

Bedford ,Bedfordshire

Summary

I am a dedicated professional with expertise of fast paced working within a prevention of hospital admission team. Experience in person-centred practices and adult safeguarding, complex cases, demonstrating a non-judgmental approach and strong communication skills. Adept at multidisciplinary teamwork, care planning, and crisis intervention, ensuring effective collaboration and support within diverse teams. Committed to maintaining professional boundaries while employing a strengths-based approach to enhance client outcomes.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work history

Advanced Practitioner/Practice Educator

Hertfordshire County Council
04.2022 - Current
  • I have been part of CRRT since it commenced 1st April 2022.
  • As an Advanced Practitioner I am lead within the team for practice development ensuring good practice is promoted within the team.
  • I provide management oversight and practice direction to the team.
  • I take the lead for identifying learning and development needs for the team, modelling good practice, which is highlighted within the audit process.
  • As a Advanced Practitioner a provide supervision to a newly qualified/ASYE social worker. I also supervision a Community Care Officer. As a Practice Educator I have also provided supervision and mentoring to student/apprentice social workers. I provide case load and reflective supervision in addition to the 1:1 supervision.
  • I undertake intake duty, for CRRT which is very busy. Prioritising referrals based on risks, then triage and allocate them appropriately in accordance with CRRT referral criteria. Providing oversight to members of the team. Also to ensure that the referral is actioned within 2 hours of receipt of the referral.
  • I participate in regular MDT meetings with stakeholder and partners. Explaining the role of Adult Care Services and providing guidance on cases.
  • I have built excellent relationships with stakeholders and our partners as I have been part of the CRRT since it commenced 1st April 2022.
  • I have taken the lead role ensuring that CRRT have a strong affiliation with health colleagues within HCT and hospital at home.
  • I have supported new members of CRRT and EIV with induction.
  • I am allocated complex cases which involve safeguarding, Deputyship, Lasting Power of Attorney. I also have complex mental health which require close MDT working.
  • I provide management cover when the team member is undertaking her project duties.
  • I ensure that all training is up to date for the team members.


  • I attend AP monthly forums and disseminate practice information/notes from practice development and the principle social worker to the team.
  • I have excellent communication skills; I am committed to lead and support the team to focus on ensuring that each person that is referred to CRRT is supported by the team to avoid admission to hospital. This is if it is their wish and they do not need medical interventions.
  • During the period of October 2022 to November 2023, CRRT have not had a Deputy Team Manager. Therefore, I have stepped up to cover many of the managerial roles.
  • I promote an open and effective EDI culture within CRRT. I celebrate diversity and inclusion at every level, when considering, HCC Adult Care Services and the community CRRT support.
  • As a leader in my role, I set the culture and ethos of the team, promoting and ensuring anti-discriminatory and anti-racism is at the heart of the team. Ensuring I challenge anti-discriminatory and anti-racism practice. I also encourage all team members to challenge where discrimination exists, as well as them being aware of the tools and mechanisms to support this.


Senior social worker

Hertfordshire County Council
Hertford, Hertfordshire
11.2017 - 04.2022
  • I joined the older people Stevenage team as a student January 2017.
  • I completed my 100 day student placement within the team.
  • I commenced my employment with Hertfordshire County Council November 2017.
  • I completed my ASYE with older people Stevenage and then progressed to Senior Social Worker September 2020.
  • I completed my Practice Educator course February 2021.
  • I supported and mentored a MSc student social worker during her 100 day placement with the team.
  • I provide supervision and mentoring to a Community Care Officer.
  • I was lead for Continuing Health Care within the team.
  • I undertook safeguarding investigations.
  • I ensured all my mandatory training was up to date.
  • Provided person centred support when completing Connected Lives assessment for individuals.
  • Undertook audit for team members and other teams. I then provided feedback.
  • I provided practice wisdom to other members of the team, social workers and community care officer.




Education

Master of Science - Social Work

University of Hertfordshire
Hatfield
09.2015 - 07.2017

Skills

  • Non-Judgmental approach
  • Knowledge of social policy
  • Person-Centred practices
  • Adult safeguarding
  • Professional boundaries awareness
  • Team player
  • Multidisciplinary teamwork
  • Care planning
  • Excellent interpersonal skills
  • Emotional resilience
  • Crisis Intervention
  • Reflective practice
  • Strong communicator
  • Attentive listener
  • Empathetic
  • Organised
  • Strengths-based approach

Timeline

Advanced Practitioner/Practice Educator

Hertfordshire County Council
04.2022 - Current

Senior social worker

Hertfordshire County Council
11.2017 - 04.2022

Master of Science - Social Work

University of Hertfordshire
09.2015 - 07.2017

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Catherine Zeverona