Catherine Wolowa
Dubai
Summary
Experienced Beauty Advisor with a strong knowledge of beauty products and skincare routines. Provides personalized beauty recommendations that consistently improve customer satisfaction. Skilled in effective product display techniques and building lasting client relationships.
Overview
6
6
years of professional experience
Work History
BEAUTY ADVISOR
ALASEEL COSMETICS
09.2024 - 05.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Conducted skin analysis procedures to recommend suitable skincare routines, enhancing customer trust.
- Developed strong rapport with customers and created positive impression of business.
BEAUTY CONSULTANT
PETRA COSMETICS
02.2021 - 02.2023
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Performed cash, card, and check transactions to complete customer purchases.
SALES PROMOTER
TRAVEL DEALS
11.2019 - 12.2020
- Increased customer engagement by delivering high-quality product demonstrations.
- Elevated brand awareness for significant market influence through strategic sales campaigns
- Develop strategies to improve sales and customer experience.
- Provide feedback to management on product performances
- Assist in onboarding and training new team members.
- Provide ongoing coaching and support to colleagues.
- Stay updated on training materials and company updates.
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
Education
A-Levels - Arts
Victory Comprehensive College
Kumba07.2016
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Emotional Intelligence
- Customer Approach
- Cross-Selling
- Up-Selling
- Customer service
- Organisation and multitasking
- Team collaboration
- Customer engagement
- Flexibility and adaptability
- Upselling strategies
- Sales expertise
LANGUAGES
English C1 Advanced
French A2 Elementary
Timeline
BEAUTY ADVISOR
ALASEEL COSMETICS
09.2024 - 05.2025
BEAUTY CONSULTANT
PETRA COSMETICS
02.2021 - 02.2023
SALES PROMOTER
TRAVEL DEALS
11.2019 - 12.2020
A-Levels - Arts
Victory Comprehensive College
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