Catherine Walker

• Maintained stock levels to avoid shortages in office supplies.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Managed front desk duties to ensure smooth operation of reception area.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Communicate confidential information from phone calls or emails which are passed to headteacher or relevant staff members, this may include arranging/organising meetings,
• Welcoming and greeting visitors to school,
• Administering medication and dealing with first aid incidents and accidents,
• Ensuring safeguarding is carried out at all times.
• Health and Safety procedure in and around work place,
• Fire safety
• Attendance of children logged daily, communication with local authority,
• Organise gifts,donations from local stores in area via community champions,
• Arrange transport for events
• Ensure cook/kitchen staff informed of meals required for children and staff on daily basis

• Organised fun activities for enhancement of children's social skills.
• Facilitated efficient student flow within dinner hall,minimised congestion during meal times
• Ensured that pupils washed their hands before eating as part of promoting hygiene standards.
• Monitored playground during breaks, ensured secure play environment for children.
• Supervised pupils during lunchtime and Breakfast times, ensuring good behaviour.
• Administered first aid, ensured child safety.
• Conducted regular checks of eating areas for possible hazards or cleanliness issues.
• Reported any significant behavioural issues to relevant teacher or Head Teacher.
• Responded quickly to accidents or incidents on playground.

• Ensured smooth service with effective communication skills.
• Followed health and safety guidelines, ensuring safe work environment.
• Managed time effectively during busy periods for optimal productivity.
• Demonstrated teamwork by assisting fellow staff during peak hours.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Organising table and chairs for service also clear tables and chairs for storage, Ensure Preparation completed for following day,
• Relevant meal potion served for children and staff members,
• Preparation for coffee mornings and events within school.

• Facilitated smooth checkouts with efficient bagging and wrapping practices.
• Managed stock levels on shop floor for continuous product availability.
• Built rapport with frequent shoppers to foster loyal customer base.
• Directed customers towards fitting rooms when needed for convenient try-on experience.
• Promoted sales and special promotions to increase store revenue.
• Ensured customer satisfaction by providing attentive service and handling complaints professionally.
• Updated window displays regularly for fresh store appeal.
• Greeted every customer warmly, promoting friendly atmosphere.
• Updated product labelling and pricing to reflect discounts and offers.
• Ensure cash/cheques balance at end of day,End of day takings are securely locked away.
• Property locked and safely secured via alarm each day

• Greeted every guest /customer warmly, promoting friendly atmosphere.
• Handled queries regarding products, providing detailed information as necessary.
• Ensure satisfaction by providing attentive service and handling complaints professionally.
• Coordinated closely with management on shop floor layouts and visual merchandising.
• Maintained clean, appealing shop environment for comfortable shopping experience.
• Handled cash register efficiently, ensuring accurate transactions.
• Stockroom control transfer of stock to and from the store,
• Distribution of surplus stock
• Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
• Customer service and training to a high standard
• Inspected products for damages before processing refunds.
• Relevant paperwork completed to a time scale

Waitressing Duties

• Enhanced guest satisfaction through attentive and prompt service.
• Ensured compliance with health regulations through effective cleaning practices in dining area.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Warmly greeted guests upon arrival to create welcoming atmosphere,Greet and escorted guests to tables
• Informed kitchen staff regarding special order requirements.
• Prepared tables for guests and reset tables between customers.
• Collaborated with kitchen staff to ensure order accuracy.

Housekeeping Duties

• Delivered high standard of cleanliness by meticulous management of housekeeping duties.
• Conducted housekeeping duties to maintain clean and safe environment.
• Working to time scale ensuring health and safety carried out during work duties.