Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Catherine O’Callaghan

Willenhall,West Midlands

Summary

Dedicated education professional with expertise in literacy support and SEMH (Social, Emotional, and Mental Health) assistance. Demonstrates proficiency in classroom administration and student safety, ensuring adherence to school policies. Skilled in positive reinforcement techniques and fluent English communication, complemented by basic sign language abilities. Committed to fostering a supportive learning environment that prioritises student well-being and academic success.

Overview

14
14
years of professional experience

Work history

Volunteer Teaching Assistant

Elmwood School
Walsall, West Midlands
05.2025 - Current
  • Helping to create and maintain an inclusive learning environment for SEMH students
  • Assisting the class teacher with the preparation and delivery of class materials and the setting up of class
  • Providing emotional support to students
  • Providing feedback to the class teacher for effective future planning and student progress
  • Conversing with parents/guardians where necessary to ensure a good rapport for the benefit of the student
  • Providing lunch supervision

Store Assistant

Home Bargains
Willenhall, West Midlands
11.2024 - 05.2025
  • Keeping the store to a high standard
  • Providing excellent customer service on the shop floor and on service points
  • Monitored shop floor consistently to deter thefts and losses.
  • Guided customers to locate products or alternative items.
  • Followed standard operating procedures strictly enforcing company policies and standards.

Cross Trained Associate

JD Wetherspoon
Walsall/Willenhall
07.2011 - 09.2023
  • Creating a welcoming, friendly atmosphere and talking with customers
  • Serving customers with drinks and hot and cold food and waiting tables
  • Collecting payment and operating the till and providing snacks, such as crisps and nuts
  • Keeping the bar area clean and clearing and cleaning tables and re-stocking the bar
  • Challenging customers who look under the age of 25 for identification

Education

BAHons - English Literatures

University of Wolverhampton
Wolverhampton
09.2024 -

NVQ Level 3 - CACHE Level 3 Teaching Assistant and SEN (RQF)

The Learning College
Online
05.2025 -

GCSEs - Maths

Walsall College
Walsall
09.2025 -

Access to Higher Education Diploma - Education

Walsall College
Walsall
09.2023 - 07.2024

Access to Higher Education Diploma - Social Work

Walsall College
Walsall
09.2013 - 07.2014

Business Administration Diploma Level 3 -

Walsall College
Walsall
09.2010 - 07.2011

GCSEs -

Thomas Telford School
09.2003 - 06.2008

Skills

  • Basic sign language
  • Fluent English proficiency
  • Literacy support
  • Positive reinforcement
  • SEMH support
  • Classroom administration
  • Student safety
  • School policies adherence

Affiliations

  • Reading
  • Hiking
  • Film and Media

References

References available upon request.

Timeline

GCSEs - Maths

Walsall College
09.2025 -

Volunteer Teaching Assistant

Elmwood School
05.2025 - Current

NVQ Level 3 - CACHE Level 3 Teaching Assistant and SEN (RQF)

The Learning College
05.2025 -

Store Assistant

Home Bargains
11.2024 - 05.2025

BAHons - English Literatures

University of Wolverhampton
09.2024 -

Access to Higher Education Diploma - Education

Walsall College
09.2023 - 07.2024

Access to Higher Education Diploma - Social Work

Walsall College
09.2013 - 07.2014

Cross Trained Associate

JD Wetherspoon
07.2011 - 09.2023

Business Administration Diploma Level 3 -

Walsall College
09.2010 - 07.2011

GCSEs -

Thomas Telford School
09.2003 - 06.2008

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Catherine O’Callaghan