Catherine O’Callaghan
Willenhall,West Midlands
Summary
Dedicated education professional with expertise in literacy support and SEMH (Social, Emotional, and Mental Health) assistance. Demonstrates proficiency in classroom administration and student safety, ensuring adherence to school policies. Skilled in positive reinforcement techniques and fluent English communication, complemented by basic sign language abilities. Committed to fostering a supportive learning environment that prioritises student well-being and academic success.
Overview
14
14
years of professional experience
Work history
Volunteer Teaching Assistant
Elmwood School
Walsall, West Midlands
2025.05 - Current
- Helping to create and maintain an inclusive learning environment for SEMH students
- Assisting the class teacher with the preparation and delivery of class materials and the setting up of class
- Providing emotional support to students
- Providing feedback to the class teacher for effective future planning and student progress
- Conversing with parents/guardians where necessary to ensure a good rapport for the benefit of the student
- Providing lunch supervision
Store Assistant
Home Bargains
Willenhall, West Midlands
2024.11 - 2025.05
- Keeping the store to a high standard
- Providing excellent customer service on the shop floor and on service points
- Monitored shop floor consistently to deter thefts and losses.
- Guided customers to locate products or alternative items.
- Followed standard operating procedures strictly enforcing company policies and standards.
Cross Trained Associate
JD Wetherspoon
Walsall/Willenhall
2011.07 - 2023.09
- Creating a welcoming, friendly atmosphere and talking with customers
- Serving customers with drinks and hot and cold food and waiting tables
- Collecting payment and operating the till and providing snacks, such as crisps and nuts
- Keeping the bar area clean and clearing and cleaning tables and re-stocking the bar
- Challenging customers who look under the age of 25 for identification
Education
BAHons - English Literatures
University of Wolverhampton
Wolverhampton 2024.09 -
NVQ Level 3 - CACHE Level 3 Teaching Assistant and SEN (RQF)
The Learning College
Online 2025.05 -
GCSEs - Maths
Walsall College
Walsall 2025.09 -
Access to Higher Education Diploma - Education
Walsall College
Walsall 2023.09 - 2024.07
Access to Higher Education Diploma - Social Work
Walsall College
Walsall 2013.09 - 2014.07
Business Administration Diploma Level 3 -
Walsall College
Walsall 2010.09 - 2011.07
GCSEs -
Thomas Telford School
2003.09 - 2008.06
Skills
- Basic sign language
- Fluent English proficiency
- Literacy support
- Positive reinforcement
- SEMH support
- Classroom administration
- Student safety
- School policies adherence
Affiliations
- Reading
- Hiking
- Film and Media
References
References available upon request.
Timeline
GCSEs - Maths
Walsall College
2025.09 -
Volunteer Teaching Assistant
Elmwood School
2025.05 - Current
NVQ Level 3 - CACHE Level 3 Teaching Assistant and SEN (RQF)
The Learning College
2025.05 -
Store Assistant
Home Bargains
2024.11 - 2025.05
BAHons - English Literatures
University of Wolverhampton
2024.09 -
Access to Higher Education Diploma - Education
Walsall College
2023.09 - 2024.07
Access to Higher Education Diploma - Social Work
Walsall College
2013.09 - 2014.07
Cross Trained Associate
JD Wetherspoon
2011.07 - 2023.09
Business Administration Diploma Level 3 -
Walsall College
2010.09 - 2011.07
GCSEs -
Thomas Telford School
2003.09 - 2008.06