Catherine Toole

• Handling and responding to correspondence including phone calls and emails
• Liaising with internal and external stakeholders to co-ordinate a variety of meetings
• Scheduling appointments and organising diary entries
• Setting reminders for meetings, appointments and other important tasks
• Scheduling meetings, preparing minutes and circulating to all participants
• Liaising with other members of staff and external parties and clients
• Managing customer enquiries
• Invoicing clients for work completed
• Administering road permit applications with the local council and scheduling traffic management accordingly
• Sourcing and ordering business supplies within allocated budget.
• Managing confidential documents, ensuring complete privacy.
• Assisting with personal admin and managing projects

• Responsible for coordinating the marketing for the small animal department of a large, mixed veterinary practice.
• Producing design work for promotional projects in both print and digital format, including brochures, leaflets, newsletters, informational displays and branding.
• Assisting the large animal department with its annual conference
• Administering the practice website using 'Wordpress' and keeping the practice social media accounts regularly updated.
• Supporting the Reception team when required during busy times and holidays

• My role as Town Clerk was to advise and assist the Council with effective management of all its resources.
• Responsibilities included convening meetings, preparing agendas and reports, briefing the Committee Chairman prior to meetings, attending meetings of the Council, its Committees and working parties and providing advice on procedures.
• Administering records for the town's garden allotments
• Administering records and bookings for burials in the town's graveyard
• Receive correspondence and documents on behalf of the Council and bring items to the attention of the council.
• Issue correspondence as a result of instructions of the council
• Act as a representative of the Council
• Attend meetings of local Council Clerks and other relevant bodies

• Assisting the marketing department in producing design work for promotional projects including supplement catalogues, newsletters, leaflets and posters.
• I also supported the catalogue team in various elements of catalogue production. This role involved continuous training, effective teamwork and work prioritisation.

• My role as secretary involved supporting the Managing Directors with general administration duties, including answering telephone enquiries, taking customer orders, generating invoices and accounts reconciliation.
• I also supported the accreditation of the company's Quality Assurance system to BS5750 standard.

Reception duties included responding to guests during their stay, answering the switchboard and maintaining book keeping records. This role led to the promotion of Head Receptionist of the hotel's leisure club.

Reception duties included responding to guests during their stay, answering the switchboard and maintaining book keeping records