Summary
Overview
Work history
Education
Skills
Timeline
Generic

Catherine Slater

Heathfield,East sussex

Summary

Dedicated healthcare professional with extensive expertise in safeguarding vulnerable groups, data protection, and professional boundaries. Proficient in managing complex cases with a patient-centred approach, demonstrating advanced decision-making and compassionate care. Skilled in therapeutic interaction, tailored care planning, and behavioural symptom management, with a strong understanding of dementia progression and end-of-life care. Committed to maintaining health and safety regulations while providing discreet personal care and bereavement support. Career goal: to continue enhancing patient advocacy through cultural competence and proactive coordination.

Offering strong interpersonal and communication skills, with compassionate approach to supporting individuals. Knowledgeable about creating inclusive environments and fostering independence. Ready to use and develop empathy, patience, and adaptability in role.

Overview

21
21
years of professional experience
9
9
years of post-secondary education

Work history

Learning disability support assistant

fitzroy
Uckfield, East Sussex
2024.05 - Current
  • Identified unique support for daily living activities such as personal care ,ensuring good dietry and fluid intake ,giving support for clients to live meaningful lives
  • Managed challenging behaviours effectively through use of de-escalation techniques, to maintain a safe living atmosphere.
  • Responded promptly to any signs of distress or discomfort from clients during all daily living activities ensuring their well-being at all times.
  • Partnered closely with other professionals such as speech therapists ,doctors or occupational therapists enhancing overall care provided.
  • Assisted in meal times, personal care tasks, reinforcing good hygiene practices for all clients
  • Facilitated social interactions among peers, fostering a sense of belonging and acceptance within the community.
  • Safely administer medication to clients and support with all health issues
  • Kept detailed daily logs with care actions, patient behaviours and all incidents.
  • Respected service users' autonomy through inclusive discussion on care plan developments and goal setting.
  • Partnered closely with other professionals such as speech therapists or occupational therapists enhancing overall care provided.

Teamleader

Oakdown House LTD
Burwash, East Sussex
2021.09 - 2024.05
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Streamlined workflow for a more efficient process.
  • Implemented new working methods which improved overall efficiency of the team operations.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Encouraged open communication, fostering a positive work culture.
  • Delegated tasks to make best use of individuals' skills.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Train team members to administer medications and keep good medication reports
  • Also in this job roll i was the in house manual handling trainer
  • Increased team cohesion by implementing regular feedback sessions.
  • Handled employee grievances professionally, minimising potential workplace disputes.

supportworker/head of activities

Chantonbury Heathcare
Horam, East Sussex
2015.09 - 2021.09
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assisted with mobility issues enabling easier movement around the home.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Provided companionship during outings contributing to an active social life for clients.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Assisted in maintaining a clean environment for improved client health.
  • Supported daily living skills training which increased client self-sufficiency.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Assured safety measures were met to prevent falls or accidents.
  • Helped achieve patient independence through guided tasks and activities.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.

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  • Delivered manual handling training as was also the manual handling trainer in this role
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.

supportworker /dementia awareness trainer

Caring Homes Group
Heathfield, East Sussex
2012.09 - 2015.09
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Assisted service users to obtain and access community resources.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • supported clients at end of life and supported family members during this time
  • Liaised with external and internal professionals to provide holistic support.
  • Became dementia awareness trainer training all staff in two homes run by caring homes

Catering manager

Compass Group UK & Ireland
Brighton, Brighton and Hove
2005.09 - 2012.09
  • Handled event logistics from concept to completion, delivering seamless experiences for clients.
  • Developed seasonal menus for diverse events, leading to positive feedback.
  • Conducted regular staff meetings for improved communication within the team.
  • Streamlined supply chain process for improved delivery timescales.
  • Upheld hygiene and safety regulations through regular checks and audits.
  • Fostered a collaborative work environment amongst staff members contributing to better productivity.
  • Managed all aspects of kitchen operations, ensuring smooth workflow.
  • Ensured client satisfaction by maintaining high standards in food quality and presentation.
  • Hired and managed catering staff to perform best practices and quality standards.
  • Supervised food preparation for events, assessing for quality, proper plating and portioning.
  • Hired and trained both permanent and temporary staff members.
  • Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
  • Responded to questions, complaints and concerns from guests during events.
  • Assessed equipment requirements periodically, ensuring optimal functionality at all times.
  • Reviewed customer feedback regularly, making necessary improvements in service quality.
  • Estimated food consumption for appropriate ordering from vendors and to avoid waste.

Education

NVQ Level 2 - health and social care

City & Guilds of London Institute
Heathfield, East Sussex
2013.06 - 2014.06

Certificate of Higher Education - Advanced level Apprentiship in adult social care

Federation for industry skills and standards
Heathfield, East Sussex
2015.02 - 2016.02

NVQ Level 3 - health and social care [Adults] for england

City & Guilds of London Institute
Heathfield, East Sussex
2015.01 - 2016.01

Certificate of Higher Education - NCFE CACHE LEVEL2 certifiacte in understanding autism

Ofqual
Heathfield
2017.02 - 2018.02

Diploma of Higher Education - NAPA Activity Worker Level 2 award

National Activity Providers Association
Heathfield
2018.07 - 2019.07

NVQ Level 2 - ONCLR level2 in supporting activity provision in social care

OCN london
Heathfield
2017.07 - 2018.07

Certificate of Higher Education - Qualsafe Level 3 in First Aid at Work

Blue Earth Training ltd
Heathfield, East Sussex
2023.11 - 2026.11

Skills

  • Safeguarding vulnerable groups understanding
  • Data protection act adherence
  • Professional boundaries observance
  • learning disability knowledge
  • Understanding of safeguarding policies
  • Well-Developed verbal communication
  • Discreet personal care
  • Bereavement support expertise
  • Tailored care planning
  • Therapeutic interaction
  • Behavioural symptom management
  • Advanced decision-making
  • Experience in palliative care
  • End-Of-Life care understanding
  • Dementia disease progression knowledge
  • Proactive coordination
  • Medication Administration
  • Health and Safety regulations
  • De-escalation techniques
  • Continence management
  • Compassionate listening
  • Patient advocacy
  • Cultural competence
  • Oxygen therapy
  • Complex case handling
  • Patient-centred approach
  • Compassionate bedside manner
  • Infection control protocols
  • Emotional resilience
  • Compassionate care
  • Decision making under pressure
  • Discretion and confidentiality
  • trained in peg feed managment and administration
  • Initiative in emergencies
  • Flexible

Timeline

Learning disability support assistant

fitzroy
2024.05 - Current

Certificate of Higher Education - Qualsafe Level 3 in First Aid at Work

Blue Earth Training ltd
2023.11 - 2026.11

Teamleader

Oakdown House LTD
2021.09 - 2024.05

Diploma of Higher Education - NAPA Activity Worker Level 2 award

National Activity Providers Association
2018.07 - 2019.07

NVQ Level 2 - ONCLR level2 in supporting activity provision in social care

OCN london
2017.07 - 2018.07

Certificate of Higher Education - NCFE CACHE LEVEL2 certifiacte in understanding autism

Ofqual
2017.02 - 2018.02

supportworker/head of activities

Chantonbury Heathcare
2015.09 - 2021.09

Certificate of Higher Education - Advanced level Apprentiship in adult social care

Federation for industry skills and standards
2015.02 - 2016.02

NVQ Level 3 - health and social care [Adults] for england

City & Guilds of London Institute
2015.01 - 2016.01

NVQ Level 2 - health and social care

City & Guilds of London Institute
2013.06 - 2014.06

supportworker /dementia awareness trainer

Caring Homes Group
2012.09 - 2015.09

Catering manager

Compass Group UK & Ireland
2005.09 - 2012.09
Catherine Slater