Catherine Shinn
Pontefract,West Riding of Yorkshire
Summary
Dedicated professional with a proactive attitude and reliable work ethic, skilled in customer service and clear communication. Demonstrates quick adaptability and flexibility in duties while maintaining strict adherence to schedules and health and safety regulations. Committed to environmental consciousness, privacy awareness, and confidentiality understanding, ensuring dependability and punctuality in all tasks.
Accomplished mature student, pursuing a degree in Criminology and Law and eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
28
28
years of professional experience
Work history
Cleaning Assistant
Pontefract Academies trust
South Kirkby, West Yorkshire
10.2021 - Current
- Improved room appearance by detailed dusting and vacuuming tasks.
- Demonstrated punctuality and reliability whilst adhering to assigned schedules without fail.
- Supported other staff members during large-scale cleaning projects for smooth execution.
- Reported any damage found during routine cleans; ensured quick repairs or replacements as necessary.
- Carried out window washing.
- Maintained cleanliness of office spaces.
- Ensured safety standards through correct usage of cleaning chemicals and equipment.
- Assisted with waste management duties, promoting an eco-friendly image of the establishment.
- Worked quickly to complete cleaning within allotted timeframes.
- Restocked, refreshed and sanitised bathroom facilities.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Lunchtime supervisor
Pontefract Academies Trust
South Kirkby, West Yorkshire
03.2017 - Current
- Facilitated efficient student flow within canteen, minimised congestion during meal times.
- Promoted a safe and positive environment by enforcing school policies.
- Administered first aid, ensured child safety.
- Helped special needs students with meals, achieved inclusivity.
- Reported any significant behavioural issues to the relevant teacher or Head Teacher.
- Supervised pupils during lunchtime, ensuring good behaviour.
- Handled spillages and accidents with calm and composure.
- Reduced anxiety for younger and SEND pupils by employing clear communication and calming strategies.
- Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
- Provided emotional support to distressed students, contributed to mental wellbeing.
- Upheld discipline in eating areas to maintain orderliness.
- Responded quickly to accidents or incidents on the playground.
- Managed conflict amongst students to promote harmony.
- Assisted in maintaining cleanliness of dining area for improved student experience.
One to One Teaching Assistant
Northfield Primary School
South Kirkby, West Yorkshire
01.2023 - 07.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Liaised between teachers and parents, maintaining open lines of communication.
- Oversaw students during breaks to maintain safe environment.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
Laboratory Technician
Norwest Holst
Leeds, West Yorkshire
08.1997 - 08.2005
- Maintained a clean and hygienic work area, reducing the risk of cross-contamination.
- Managed and organised inventory to ensure constant availability of necessary supplies.
- Performed precise measurements using advanced tools which improved accuracy of results.
- Recorded all data and results accurately and responsibly.
- Calibrated laboratory equipment to achieve accurate test results.
- Collaborated proactively with team members, fostering a harmonious work environment.
- Enhanced accuracy of test results with meticulous record keeping.
- Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
- Performed testing procedures according to agreed laboratory protocols.
Retail assistant
Choices Video
Leeds, West Yorkshire
08.1997 - 08.2003
- Assisted in planning and implementing seasonal merchandise displays.
- Ensured compliance with health and safety regulations whilst setting up displays.
- Handled customer queries quickly and efficiently, improving overall customer satisfaction.
- Increased product visibility by arranging eye-catching window displays.
- Supported store management with stock control and inventory management tasks.
- Replenished fixtures regularly to maintain stock levels, organisation and visual appeal.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Tagged products quickly and accurately with price tags and stickers.
- Accepted card, cash and cheque payments in POS register system.
- Managed customer lines for minimum wait times and high satisfaction.
Education
Bachelor of Arts - Criminology and Law
The Open University
Pontefract, Wakefield 10.2024 -
Skills
- Quick adaptability
- Flexibility in duties
- Adherence to schedules
- Environmental consciousness
- Self-Initiative
- Reliable work ethic
- Proactive attitude
- Privacy awareness
- Positive disposition
- Customer Service
- Health and Safety regulations
- Clear communication
- Confidentiality understanding
- Dependability
- Punctuality
References
References available upon request.
Timeline
Bachelor of Arts - Criminology and Law
The Open University
10.2024 -
One to One Teaching Assistant
Northfield Primary School
01.2023 - 07.2023
Cleaning Assistant
Pontefract Academies trust
10.2021 - Current
Lunchtime supervisor
Pontefract Academies Trust
03.2017 - Current
Laboratory Technician
Norwest Holst
08.1997 - 08.2005
Retail assistant
Choices Video
08.1997 - 08.2003
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